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Call centre service not good enough, claims research
- Jul 26, 2024
The travel industry is "delivering poor telephone customer service" according to a survey by Indigo Call Centres.The research looked at…
Categories: Tech
Galileo removes need for manual checks on private fares
- Jul 26, 2024
Galileo has taken some of the work out of booking private fares by adding a new feature to its Agency…
Travel agencies show increased interest in the Internet
- Jul 24, 2024
According to Sabre, European travel agencies are showing increased levels of interest in tools that will help them exploit the…
TTI announces transatlantic technology alliance
- Jul 23, 2024
European travel technology body the Travel Technology Initiative (TTI) has formed an alliance with its US-based counterpart the OpenTravel Alliance…
US agents cheaper than websites, claims new report
- Jul 23, 2024
Business travel agents are the best source for finding the cheapest airfares in the US, according to a new study.Topaz…
Cost control to remain Sabre priority
- Jul 23, 2024
Sabre EMEA vice president Chris Kroeger (left) has told TravelMole that the company will be continuing to keep a close…
Lastminute spending spree continues
- Jul 22, 2024
Lastminute is to strengthen its position in Europe with the £32million purchase of rival Travelprice.com.According to lastminute, the deal will…
Traveldoo integrates Maporama services
- Jul 19, 2024
Traveldoo Technologies, the European provider of electronic travel management solutions, has announced that it has integrated Maporama's online mapping services…
Battle of the agent extranets continues
- Jul 18, 2024
Competition between the extranet providers to sign up travel agents continues as Fred. Olsen Travel announces it has signed up…
TQ3 Travel Solutions offers cytric to corporates
- Jul 18, 2024
TQ3 Travel Solutions has announced it is to offer i:FAO's business travel eProcurement software cytric to its corporate customers in…
Energis rescue deal announced
- Jul 17, 2024
Former Asda chief Archie Norman is to step into the breach at Energis as the banks try to sort out…
Opodo adds package holidays
- Jul 17, 2024
Opodo’s UK customers can now book package holidays online due to a link up with South Wales based fulfilment and…
