We are the UK’s leading Canada travel experts
Founded in 1995, Canadian Affair offers an a la carte menu of services for all types of travel options between the UK, Ireland & Canada.
About Canadian Affair
Founded in 1995, Canadian Affair is the UK’s leading specialist tour operator to Canada, offering tailor made holidays all over the country, with direct flights from 4 of the UK & Ireland’s most popular airports to 4 of Canada’s most exciting cities.
Canadian Affair has a dedicated expert sales team on hand to offer firsthand knowledge and experiences of their own personal holidays to Canada.
Canadian Affair has grown into a multi-million turnover business, selling flights, holidays and tours to Canada from the UK & Ireland. Since 2006, Canadian Affair is wholly owned by Transat A.T inc, widely recognised as the leading integrated holiday travel group in Canada, offering direct flights from the UK and Ireland to Canada.
Canadian Affair’s head office is in London, and there is also an office in Glasgow. Since its inception, Canadian Affair has flown over two million passengers. Canadian Affair offers a wide range of tailor made holidays in summer and winter with full ATOL protection.
About Transat
Transat A.T. Inc. is an integrated tour operator that specialises in holiday travel and offers more than 60 destination countries. Transat, which was created in Canada and has offices in many other countries, is an international company that owns an air carrier (Air Transat), provides destination services, is active in the accommodation industry and operates an extensive distribution network.
Ethos and strategy
Canadian Affair believes the bespoke advice from its expert staff, combined with frequent flights at the lowest prices is the optimum offering to UK-Canada travellers.
Passenger volumes allow Canadian Affair to be the most competitive UK-Canada tour operator in the market. Canadian Affair strives to operate as an efficient, caring and sustainable company, and as part of the Transat family we are firmly committed to the responsible development of the tourism industry. Transat has adopted the following definition of sustainable tourism: “Sustainable tourism entails respect for nature, as well as for host communities and their values; it combines positive socio-economic benefits for local populations with an enriching experience for travellers.” One of Transat’s greatest ambitions is to become a model of responsibility within the travel industry, which Canadian Affair echoes in the UK.
For more information visit transat.com
Product offering
Canadian Affair offers the lowest priced, direct non-stop flights to Canada which can be booked individually or as part of a complete holiday.
Our holiday product offering is vast and varied, with tailor made holiday options available to every corner of the country, from hotels, to train tours, cruises and more, with each element booked individually to suit the customer’s requirements and budget.
Holiday tours and packages are also available which are pre-packaged together offering a ‘readymade’ holiday option as well.
Canadian Affair also offers holidays and experiences in the USA which can be tailor made to suit the requirements of the customer.
Awards
• 2019 British Travel Awards – Gold Award for the Best Holiday Company to Canada (Large)
• 2019 British Travel Awards – Bronze Award for the Best Rail Holiday Company (Large)
• 2018 British Travel Awards – Gold Award for the Best Holiday Company to Canada (Large)
• 2018 British Travel Awards – Silver Award for the Best Rail Holiday Company (Large)
• 2017 British Travel Awards – Gold Award for the Best Holiday Company to Canada (Large)
• 2017 British Travel Awards – Silver Award for the Best Rail Holiday Company (Large)
• 2016 British Travel Awards – Silver Award for the Best Holiday Company to Canada (Large)
• 2016 British Travel Awards – Silver Award for the Best Rail Holiday Company (Large)
• 2015 British Travel Awards – Gold Award for the Best Holiday Company to Canada (Large)
• 2015 British Annual Canada Travel Awards – Winner Best Canadian Ski Tour Company
• 2014 British Travel Awards – Silver Award for the Best Holiday Company to Canada
• 2013 BACTA Explorer Award – Best promoter of Canada – British Annual Canada Travel Awards
• 2012 CIMTIG Best Travel TV Advert
• 2011 Best Tour Operator to Canada – British Travel Awards
• 2010 Best Direct Sell Tour Operator to Canada – British Travel Awards
• 2010 Best Direct Sell Cruise Tour Operator to Alaska- Holland America Line Awards
• 2007 – 2009 Consumer Favourite Direct Sell Tour Operator – British Annual Canada Travel Awards
Big Hearts
Canadian Affair is proud to support the SOS Children’s Villages raising money with their annual Big Hearts challenge.
Our Statement of Tax Principles
To read our Statement of Tax Principles, click here
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14 Nov 23
Partner News
Canadian Affair Marks Five Years Of Fast-Growing Trade Sales- Inaugurates new annual agent awards - Canadian Affair, the UK’s largest tour ...Read moreCanadian Affair Marks Five Years Of Fast-Growing Trade Sales - News & announcements- Inaugurates new annual agent awards -
Canadian Affair, the UK’s largest tour operator to Canada, is celebrating five years of successful sales through the travel trade during which its number of trade partners has grown consistently. Since starting sales through the travel trade in November 2018, Canadian Affair has invested significantly in its work with the travel trade, and now has a dedicated trade team of five people. Trade sales have grown substantially year on year from the outset, and Canadian Affair has continued to increase trade engagement activities over the years with FAM trips, regular face-to-face visits, support of agent events, regular POS material and promotional items. To honour its key trade partners, Canadian Affair is launching the CAFTA Awards (Canadian Affair Travel Agent Awards) as a one-off event to mark this milestone. The travel trade team will be awarding the top 20 agents who have delivered the most revenue to Canadian Affair since 2018. Alongside the CAFTAs, Canadian Affair’s trade team will be embarking on a ‘Thank You’ tour across the country to distribute dedicated Canadian themed items including maple cookies, Canada framed prints, chocolate boxes and candles. Chris Hedley, Managing Director of Canadian Affair, said: “The travel trade have been integral to the growth and success of Canadian Affair over the past five years, and we wanted to celebrate their work and contribution to our business. Our commitment to engaging and rewarding our agent partners is paramount, with our new CAFTAs designed to demonstrate our appreciation, and we are confident that our travel trade engagement programme will continue to grow in the next five years.” Canadian Affair frequently looks for innovative ways to reward its agents and provide high valued holiday offerings. Its partnership with Just For Laughs, the Iconic Experiences microsite and their monthly incentives are a testament to its commitment to its agents. -
11 Jun 23
NEWS
Canadian Affair launches agent incentiveUK based specialist Canadian Affair has teamed up with the global comedy brand Just For Laughs. The ...Read moreCanadian Affair launches agent incentive - News & announcementsUK based specialist Canadian Affair has teamed up with the global comedy brand Just For Laughs. The partnership offers festival passes to their Toronto and Montréal events this summer. Two travel agent incentives are being run – one for each event. For the Toronto incentive, agents making a Canadian Affair booking including at least one festival pass will be entered into a prize draw. The prize includes return flights to Toronto with Air Transat, three nights at the Sheraton Centre and passes to Just for Laughs Toronto for two. Each booking counts as one entry. The Toronto incentive ends on 11 August with the winner announced on 29 August. Just For Laughs Toronto takes place between 21 – 30 September. The Montréal incentive gives the opportunity to earn a £25 Love2Shop e-voucher on every booking that includes at least one Just For Laughs ticket. This incentive ends 30 June, ahead of the event taking place between 14 – 29 July. Nick Talbot, Head of Marketing said: "We are always looking for creative ways to collaborate with our agents.” -
03 May 23
NEWS
American Affair launches new trade websiteAmerican Affair, sister brand to Canadian Affair, has launched a website to support travel agent ...Read moreAmerican Affair launches new trade website - News & announcementsAmerican Affair, sister brand to Canadian Affair, has launched a website to support travel agent partners. Having experienced 80% growth in bookings from trade partners over the past year, American Affair's new website is designed to help its travel agent partners. It marks the development with a travel agent incentive Called 'Great American Journeys', the new website includes over 30 itineraries covering varied locations and experiences. The itineraries are designed to be easy to navigate with a day-by-day break-down, map and details of inclusions. The user-friendly site was created with agents in mind. Agents can browse and share relevant holiday packages with their customers. American Affair's three top-selling locations are California, Nevada and Massachusetts. ‘Great American Journeys' offers over 20 fly-drive packages, as well as cruise, rail and RV motorhome options. There is an American Affair recommends section which outlines key highlights of each package. Nick Talbot, Head of Marketing, says: "With significant growth, it's natural for us to offer the same agent sales tools with American Affair as we do with Canadian Affair.” "The US is an ever-popular location and we want to ensure our trade partners have the highest level of support." To celebrate the launch, American Affair is offering a travel agent incentive throughout May. Agents can earn up to £100 of Love2Shop vouchers per American Affair booking depending on the booking value. -
27 Feb 23
Partner News
Canadian Affair bolsters southeast agentsCanadian Affair, the UK’s largest tour operator to Canada, announces the appointment of Sarah ...Read moreCanadian Affair bolsters southeast agents - News & announcementsCanadian Affair, the UK’s largest tour operator to Canada, announces the appointment of Sarah Ryan as travel trade executive.
Following significant growth in 2022 and a strong start to 2023, Sarah’s appointment is the first of a number of new recruits to further build upon this. Sarah will be working with agents in the southeast and has worked in the travel industry for over twenty years, with roles including business development manager at Advantage Travel and Global Travel Group, and retail account manager at Sunhotels and Veranda & Heritage. Most recently her work has involved promoting travel apprenticeships with OTMA.
Lee Rogers, product and commercial director commented, “We’re delighted to welcome Sarah into our growing trade sales team here at Canadian Affair. She brings extensive knowledge and experience to the role and we have no doubt she will be an invaluable asset in supporting our trade partners and wider business goals.”
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28 Jun 22
Partner News
Canadian Affair launches The Agent GamesTo celebrate Canada Day, Canadian Affair, the UK’s largest tour operator to Canada is ...Read moreCanadian Affair launches The Agent Games - News & announcementsTo celebrate Canada Day, Canadian Affair, the UK’s largest tour operator to Canada is launching The Agent Games, a series of monthly games for its travel agent partners, on its Facebook page. The first game will launch on Canada Day, 1st July.
Travel agents will be required to identify images of Canada from a series of 40 photographs. Agents will compete against each other to identify all 20 photos of Canada from the selection. The winner will win a Bluetooth speaker, maple syrup cookery book and Canadian Affair branded stationery.
Nick Talbot, Marketing Manager at Canadian Affair said: “The Agent Games is a fun initiative for our agents to learn, play and possibly win prizes. Each month a different game will be launched, with a fresh chance to win a treat.
“We’re excited to show our appreciation to our agents who are vital advocates and ambassadors for the Canadian Affair brand. With these games, we hope they enjoy the chance to compete for prizes, and maybe learn something new along the way.”
The Agent Games will take place on the first Friday of each month. To find out more visit: https://www.facebook.com/CAFagentsadmin.
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17 Mar 22
NEWS
Canada expected to drop pre-arrival Covid testingCanada is reportedly set to announce it will eliminate pre-arrival Covid testing for vaccinated arrivals. ...Read moreCanada expected to drop pre-arrival Covid testing - News & announcementsCanada is reportedly set to announce it will eliminate pre-arrival Covid testing for vaccinated arrivals. It will be lifted by the end of March, according to government sources. Current rules require travellers to present proof of a negative antigen test taken within 24 hours of arrival or a PCR test taken within 72 hours. Travel and business groups have been lobbying hard for an end to pre-arrival testing. “The current travel measures in place are a barrier to travel,” the Global Business Travel Association said. -
01 Feb 22
Partner News
Canadian Affair launches agent booking incentive to beat the winter bluesCustomers will benefit from savings of up to £100pp on all package holidays 1st February ...Read moreCanadian Affair launches agent booking incentive to beat the winter blues - News & announcementsCustomers will benefit from savings of up to £100pp on all package holidays1st February 2022: Travel expert Canadian Affair has today announced a new booking incentive. Travel agents who make package bookings between 1st and 28th February 2022 will earn Love2Shop vouchers.
The value of the booking will determine the value of the vouchers, with bookings under £5,000 earning a £50 voucher and over £7,500 earning a £100 voucher.
Customers will benefit from staggered savings on all package holidays. Canadian Affair is currently offering £50pp off holidays under £5,000 and a £100pp deduction on holidays over £7,500.
The tour operator is also offering an upgrade to Rocky Mountaineer’s premium GoldLeaf service on bookings made between 1st and 28th February 2022, with savings of up to £1000 per couple. Customers can expect unparalleled views of the Rocky Mountains and gourmet meals made by executive chefs.
Marketing Manager, Nick Talbot said: “Our agent partners are vital advocates and ambassadors for the Canadian Affair brand in the consumer travel marketplace. We’re delighted to be able to reward their loyalty with this latest incentive, and equip them with compelling offers for Canada to provide their clients with this February.”
Terms and conditions apply. For more information, please visit: www.canadianaffair.com/terms-and-conditions/booking-terms-and-conditions
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25 Oct 21
NEWS
Canadian Affair appoints new marketing managerCanadian Affair has named Nick Talbot as new Marketing Manager, effective immediately. Talbot joins Canadian ...Read moreCanadian Affair appoints new marketing manager - News & announcementsCanadian Affair has named Nick Talbot as new Marketing Manager, effective immediately. Talbot joins Canadian Affair from Kenwood Travel, where he led the business' marketing function throughout the pandemic. Prior to that, Talbot served as Sales and Marketing Director at Funway Holidays for eight years, with overall responsibility for the company's B2B and B2C online and offline marketing activities. In his new role, Talbot will work closely with the management, product and sales teams to develop marketing strategies for Canadian Affair and its sister brand, American Affair. He reports directly into Chris Hedley, who has been Managing Director of Canadian Affair since 2003. "We are delighted to welcome Nick at a crucial time for the business. Demand for Canada and the US is surging, and we're offering more products and locations to North America than ever before," Chris Hedley said. Nick Talbot said: "I'm looking forward to working closely with Canadian Affair's and American Affair's provincial and destination partners, and crucially, with our travel agent partners, to keep Canada and the US at the top of every traveller's to-go list." -
25 Oct 21
Partner News
Canadian Affair Appoints New Marketing ManagerCanadian Affair, the UK’s expert holiday company to North America, has appointed Nick Talbot as ...Read moreCanadian Affair Appoints New Marketing Manager - News & announcementsCanadian Affair, the UK’s expert holiday company to North America, has appointed Nick Talbot as its Marketing Manager, effective immediately. Talbot joins Canadian Affair from Kenwood Travel, where he led the business’ marketing function throughout the pandemic. Prior to that, Talbot served as Sales and Marketing Director at Funway Holidays for eight years, with overall responsibility for the company’s B2B and B2C online and offline marketing activities. In his new role, Talbot will work closely with the management, product and sales teams to devise and execute marketing strategies for Canadian Affair and its sister brand, American Affair. He will report directly into Chris Hedley, who has been Managing Director of Canadian Affair since 2003. Chris Hedley said: “We are delighted to welcome Nick on board at a crucial time for the business. Demand for Canada and the US is surging, and we’re offering more products, locations, and ways to fall in love with North America than ever before. Nick’s expertise and passion for the travel sector will be invaluable as we drive forward into 2022.” Nick Talbot added: “I’m looking forward to working closely with Canadian Affair’s and American Affair’s provincial and destination partners, and crucially, with our travel agent partners, to keep Canada and the US at the top of every traveller’s travel to-go list.” About Canadian Affair Canadian Affair is a travel expert with more than 20 years’ experience, offering a huge choice of holidays across Canada. Established in 1995, it is synonymous with creating high quality, memorable experiences from city breaks to cruises, rail journeys to self-drive tours, and much more, with departures from airports across the UK. Canadian Affair has won several prestigious awards over the years that recognise its commitment to providing the highest quality holidays and flights. Canadian Affair is the holder of the British Travel Awards 2020 ‘Best Holiday Company to Canada’ Award. Creating tailor-made trips of a lifetime to Canada for more than 20 years Flights • Hotels • Car hire • Motorhomes • Rail tours • Cruises -
15 Nov 20
Partner News
Canadian Affair Wins Best Large Holiday Company To Canada Gold Award In The British Travel Awards 2020Canadian Affair has been announced as the winner of the Best Large Holiday Company to Canada Gold ...Read moreCanadian Affair Wins Best Large Holiday Company To Canada Gold Award In The British Travel Awards 2020 - News & announcementsCanadian Affair has been announced as the winner of the Best Large Holiday Company to Canada Gold Award in the prestigious 2020 British Travel Awards for the seventh year in a row. Founded in 1995, Canadian Affair is the UK’s leading holiday company to Canada, offering tailor-made holidays with direct flights from airports across the UK to many destinations across Canada. Earlier this year, Canadian Affair launched a Peace of Mind Promise (POMP) to provide reassurance for consumers booking holidays to Canada and to agents making bookings on their behalf. With the POMP, if you book a package and there is FCO advice against travel or a quarantine within 14 days of your scheduled departure, Canadian Affair gives you three options:-
- Travel as normal
- Change your dates of travel
- Cancel your holiday, and receive a full refund within 14 days
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