- Innovative platform to revolutionise travel advisor booking experience with enhanced features & support –

  Crystal, the leader in exceptional cruise experiences, announced today the launch of its state-of-the-art booking engine, designed to streamline and enhance the booking experience for travel advisors. This ground-breaking platform will go live on 1^st August 2024 offering unparalleled ease of use, advanced features and robust support tailored to meet the needs of today’s travel professionals.   With the launch of this sophisticated tool, Crystal aims to set a new standard in the cruise industry, making it simpler and more efficient for travel advisors to manage cruise bookings. The booking engine, seamlessly integrated into crystalcruises.com, offers a suite of resources designed to provide travel advisors with the flexibility, speed and reliability they need to serve their clients effectively.   Key Features:  

• Intuitive User Interface: The new booking engine boasts a clean, easy-to-navigate design that simplifies the search and booking process.
• Real-Time Availability: Advisors can access up-to-date information on cruise availability, suite categories and pricing.
• Personalized Recommendations: The platform leverages advanced algorithms to provide cruise recommendations based on clients' preferences and optional back-to-back voyage combinations.
• Enhanced Support: A dedicated support team and comprehensive training resources ensure travel advisors can make the most of the new system.
• Exclusive Promotions: Travel advisors can access special deals and promotions through the new booking engine.

  “Travel advisors are at the heart of our business, and we are committed to providing them with the best tools and resources available,” said Marett Taylor, Chief Sales Officer of A&K Travel Group. “Our new booking engine is a testament to our dedication to innovation and excellence. We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.”   Training and Support   To ensure a smooth transition, Crystal has developed comprehensive training resources, including webinars, video tutorials and step-by-step guides. Travel advisors will also have access to a dedicated support team ready to assist with any questions or issues that may arise.   "I am thrilled that Crystal has made the commitment to its travel advisor community by investing in this new booking engine,” said Melissa Araya, Vice President of Cruise at Virtuoso. “With everything we need now right at our fingertips, it will make it easier and more efficient for our travel advisors to deliver exceptional service to their clients."

Crystal has just put on sale its Grand Journeys itineraries for 2025.  Following a multimillion dollar refurbishment, Crystal Serenity and Crystal Symphony will offer extended voyages with longer port visits including overnight stops. They also offer optional overland experiences designed by Abercrombie & Kent including lesser-explored destinations. Options span northern Europe, Africa and Asia. Crystal Serenity and Crystal Symphony now house larger, redesigned suites with upgraded dining rand public spaces. "We're thrilled to announce an impressive lineup of Grand Journeys for 2025," said Cristina Levis, CEO of A&K Travel Group. "These extended itineraries offer exclusive opportunities for immersion in some of the world's most unique and sought-after destinations." Grand Journeys for 2025 include a round-trip sailing from Mumbai visiting 15 countries and 32 destinations including Bangkok, Ho Chi Minh City, an overnight stay in Tokyo and Brunei. A 47-night round trip sailing from Singapore visits Taiwan, Shanghai, Ko Samui, Thailand and more. Other Grand Journeys include Rio de Janeiro to Mumbai, Cape Town to Barcelona and Stockholm to Liverpool.