Crystal Cruises - TravelMole

About us

At Crystal Cruises, we are motivated by a single goal: to provide you with the finest experience not only in cruising, but in all of luxury travel.
Crystal Cruises relies upon the travel agent community to reserve and book Crystal cruises for our guests.

Company Name : Crystal Cruises

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News & announcements

09 Apr 25
Partner News
Crystal Announces New Osteria D’ovidio Menu Created By The Renowned Alajmo Brothers’ Three Michelin-Starred Legacy
Collaboration further elevates Crystal’s commitment to delivering a six-star dining experience at sea ...Read more
Crystal Announces New Osteria D’ovidio Menu Created By The Renowned Alajmo Brothers’ Three Michelin-Starred Legacy - News & announcements

Collaboration further elevates Crystal’s commitment to delivering a six-star dining experience at sea Crystal, the leader in exceptional cruise experiences, has today unveiled an exquisite new menu for its Italian dining venue Osteria d’Ovidio, masterfully crafted by famed Italian chef Massimiliano and celebrated restaurateur Raffaele Alajmo. This collaboration, rooted in the brothers’ renowned three Michelin-starred culinary legacy, elevates Crystal’s reputation as home to the most exceptional dining at sea. Massimiliano, the youngest chef ever to be awarded three Michelin stars, and Raffaele, co-owner of their celebrated restaurants along with Giovanni, Raffaele’s son and lead on the collaboration, will bring their signature culinary artistry to Crystal’s specialty dining venue located on both Crystal Serenity and Crystal Symphony later this summer. This new menu reaffirms Crystal’s commitment to world-class gastronomy, complementing its distinguished dining portfolio, which includes the only Nobu at sea, Umi Uma, and Beefbar by Riccardo Giraudi. "At Crystal, we are dedicated to offering our guests extraordinary culinary experiences, and our collaboration with the Alajmo brothers takes this commitment to new heights,” said VP of food & beverage operations Gunter Lorenz. “Massimiliano and Raffaele have crafted a menu that seamlessly blends their Michelin-starred expertise with the spirit of discovery that defines Crystal. Each dish tells a story - of passion, artistry and the finest ingredients - creating an unforgettable dining journey at sea." The menu celebrates the finest flavours of Italy with impeccable craftsmanship. Guests can indulge in a multi-sensory journey through three distinct sections or choose to embark on their own adventure, selecting dishes a la carte from the three tasting menus. Italia: Italian classics from across the peninsula For guests seeking the essence of Italian cuisine, this menu presents timeless dishes that highlight regional specialties:

VITELLO TONNATO – Sliced veal in tuna sauce

MINESTRONE AL PROFUMO DI BASILICO – Seasonal vegetable soup with basil

MACCHERONI ALLA CARBONARA – Fresh pasta with egg yolks, olive oil, and crispy guanciale

LASAGNETTA ALLA BOLOGNESE – Lasagne with meat ragu

PARMIGIANA DI MELANZANE – Eggplant, tomato sauce and mozzarella

COSTOLETTA ALLA MILANESE – Breaded veal cutlet with arugula and tomatoes

SORBETTO BELLINI – Peach and Prosecco sorbet

TIRAMISÙ – The quintessential Italian dessert

Le Calandre: The signature dishes of the Alajmo family’s flagship restaurant This selection embodies innovative yet refined interpretations of classic Italian cuisine:

INVOLTINI DI SCAMPI – Langoustines wrapped in pasta dough with lettuce sauce

CAPPUCCINO DI SEPPIE AL NERO – Cuttlefish with its ink and light potato cream

TAGLIOLINI AL FUMO – Egg pasta with smoked butter

RISOTTO ALLO ZAFFERANO CON POLVERE DI LIQUIRIZIA – Saffron risotto with liquorice powder

BATTUTA DI CARNE CRUDA CON TARTUFO – Beef tartare with black truffles

CARRÈ D’AGNELLO IN CROSTA – Lamb chops in herb crust with sautéed endive

SORBETTO FRIZZANTE AL LIMONE – Fizzy lemon sorbet

CIOCCOLATO, NOCCIOLA E CAFFÈ – A sophisticated blend of chocolate, hazelnut, and coffee

Venezia: Traditional Venetian dishes revisited by Chef Max Alajmo This menu highlights refined Venetian delicacies with a modern twist:

CARPACCIO DI TONNO – Smoked tuna carpaccio with caviar and sturgeon sauce

INSALATA COTTA AL FREDDO – Cold-cooked lettuce with vegetable tartare

RAVIOLI DI BURRATA CON FRUTTI DI MARE – Burrata ravioli with mixed seafood guazzetto and tomato fillets

SPAGHETTI AOP CON BLOODY MARY – Spaghetti with garlic, olive oil, chili pepper, celery and a mini–Bloody Mary

SCARTOSSO DE PESSE – Venetian fried fish and chips

BRANZINO ALLA VERBENA – Sea bass with sour potato purée, verbena oil, and sautéed vegetables

BRUSCHETTA DOLCE – Sweet bruschetta with chocolate hazelnut spread, extra virgin olive oil and chili pepper

GRAN GELATO AL PISTACCHIO – Homemade pistachio gelato with toppings

"Each dish we’ve created for Osteria d’Ovidio is a chapter in a story — one that celebrates the beauty, simplicity and depth of Italian cuisine,” said Chef Alajmo. “We wanted to craft a menu that evokes emotion, transports guests to the heart of Italy and pays homage to the rich culinary traditions that inspire us. It’s about more than just flavours; it’s about creating an experience that lingers long after the meal is over." With this groundbreaking collaboration, Crystal continues to redefine luxury dining at sea, offering guests a world-class culinary experience that rivals the finest restaurants on land. Crystal guests can also dine at Alajmo's renowned restaurants Le Calandre in Padua, Grancaffè & Ristorante Quadri in Venice and Le Cementine in the Venetian countryside through sister brand Abercrombie & Kent’s specially curated shore excursions.
19 Mar 25
SPECIALS
Save Up To £2,000 Per Person With Crystal’s Brand New ‘Sensational Savings’ Limited Time Offer – Plus $500 per suite As You Wish credit –
Crystal has launched a brand new ‘Sensational Savings’ limited time offer giving guests the ...Read more

Save Up To £2,000 Per Person With Crystal’s Brand New ‘Sensational Savings’ Limited Time Offer – Plus $500 per suite As You Wish credit – - News & announcements

Crystal has launched a brand new ‘Sensational Savings’ limited time offer giving guests the opportunity to save up to £2,000 per person on selected cruises when booked by 30^th April 2025. Also included is a $500 per suite ‘As You Wish’ onboard credit which can be used on range of tempting extras such as spa treatments and shore excursions. The offer is valid on a range of sailings throughout 2025, 2026 and 2027 in Europe and the Mediterranean, North America and Canada, the Americas and Caribbean, Africa, the Indian Ocean, the South Pacific, Australia and New Zealand and Asia. Whether guests want to wander through the lemon-scented streets of Sorrento, snorkel in the turquoise waters of the Seychelles or soak up the electric vibe of neon-lit Tokyo, this is their chance to secure one of Crystal’s elegant rooms or suites at an unbeatable price. ‘Sensational Savings’ prices start from just £900 per person based on two sharing a Sapphire Veranda Suite on a three-night cruise round trip from Barcelona on Crystal Serenity departing 20^th May 2025. Price includes all meals and drinks, gratuities, WiFi and port fees.
15 Feb 25
Partner News
Crystal Sets New Standard: Faster Commission Payments For Travel Advisors
Crystal, the leader in exceptional cruise experiences, has announced that it is redefining the ...Read more
Crystal Sets New Standard: Faster Commission Payments For Travel Advisors - News & announcements

Crystal, the leader in exceptional cruise experiences, has announced that it is redefining the way the brand supports its valued travel advisors with an unprecedented approach to commission payments. Effective immediately, Crystal is accelerating commission payments, ensuring that advisors receive their earnings sooner than ever before. Under this new industry-leading policy, commissions will now be paid as follows, once a booking is paid in full and within the 100% penalty period:

Standard bookings (cruises under 40 nights): commission paid from 50 days prior to departure.

Standard bookings (cruises over 40 nights): commission paid from 90 days prior to departure.

20% Explorer Fare bookings: commission paid within 30 days of receiving final payment.

"Travel advisors are at the heart of our success, and we recognise the importance of providing them with the financial support they deserve - faster," said Matias Lira, SVP Trade Sales Americas, UK & EMEA Crystal. "By accelerating commission payments, we’re reinforcing our commitment to our partners and ensuring they can focus on what they do best: crafting unforgettable journeys for their clients." The enhanced policy will be applied retroactively to all existing, qualifying standard bookings that have been paid in full within the 100% penalty period. Advisors can expect payments to be processed within the next 30 days for standard bookings and in the coming months for applicable Explorer Fare bookings. With this bold initiative, Crystal continues to elevate the luxury travel experience - not only for guests but also for the dedicated advisors who make it all possible.
04 Feb 25
Partner News
Crystal Announces First Half Of 2027 Voyages & Itineraries
Discover the glaciers of Alaska, Japan’s iconic temples and the sun-drenched shores of the ...Read more
Crystal Announces First Half Of 2027 Voyages & Itineraries - News & announcements

Discover the glaciers of Alaska, Japan’s iconic temples and the sun-drenched shores of the Mediterranean on exceptional sailings across six continents
Following the launch of the 2027 World Cruise, Crystal, the leader in exceptional cruise experiences, has now unveiled the complete first half of its 2027 itineraries aboard Crystal Serenity and Crystal Symphony. Designed for discerning travellers, these voyages span six continents and more than 170 destinations, offering guests unparalleled access to iconic landmarks, stunning landscapes and authentic cultural traditions. From the turquoise lagoons of French Polynesia to the mesmerizing Amazon River and the Mediterranean’s beautiful beaches, each journey offers a thoughtful mix of adventure, discovery and enrichment. Through its partnership with sister brand Abercrombie & Kent, Crystal elevates select shore excursions with exclusive experiences such as an intimate gastronomic experience in Ho Chi Minh City, uncovering wildlife in Alaska, exploring Japan’s storied temples and participating in wine tastings in Chile. Guests of any of the sailings can also participate in a variety of programming and experiences, including access to the only Casino de Monte-Carlo at sea, performances by global entertainers, speciality dinners at the only Nobu and Beefbar restaurants on the ocean and lectures from distinguished scholars and experts across disciplines such as history, science, entertainment and the arts. Crystal Serenity: 2027 World Cruise Segmented Highlights

January: As the World Cruise departs from San Diego, sail along the Pacific Coast with stops in Cabo San Lucas, known for its rugged cliffs and marine life. Continue through Central America to explore Costa Rica’s lush rainforests and Nicaragua’s costal city, before heading south to Peru’s Sacred Valley and Chile’s Easter Island.

February: Explore the South Pacific, with stops to see French Polynesia’s lagoons, Samoa’s rainforests and Fiji’s coral reefs. Take part in authentic local experiences, including village visits and traditional dance performances.

March: Discover New Zealand’s landscapes, from the fjords of Milford Sound to the geothermal reserves of Rotorua. The journey extends to Australia, with visits to iconic cities like Sydney and Melbourne as well as landmarks like the Great Barrier Reef.

April: Journey through Southeast and East Asia, visiting Semarang’s sacred temples, Singapore’s lush gardens, Bangkok’s Grand Palace and China’s Great Wall and the bustling city of Hong Kong.

May: As the World Cruise enters its final month, discover South Korea and Japan, starting with Busan’s exotic beaches and UNESCO-listed sites such as the Gyeonju National Museum. Explore Kyoto’s centuries-old temples and traditional tea houses, savor Tokyo’s world-renowned Michelin-starred dining and reflect at Hiroshima’s Peace Memorial Park. Crystal Serenity then continues to Alaska to experience the awe-inspiring Hubbard Glacier and the scenic coastal town of Skagway before concluding in Vancouver.

Crystal Symphony: January-June 2027 Itinerary Highlights

January: Depart from Fort Lauderdale to explore Mexico and Central America's lush rainforests and ancient ruins. Continue to the Caribbean, with stops at popular destinations such as Martinique and Belize. Conclude with a journey through the Amazon River, offering an unforgettable exploration of its vast, enchanting ecosystem.

February: Explore The Lesser Antilles, including the British Virgin Islands’ pristine beaches and hidden coves and the colonial charm of Antigua and Barbuda. Continue to St. Barts, a luxury haven known for its chic boutiques and upmarket dining, and St. Kitts, where lush rainforests meet historic landmarks.

March: Following visits to some of the most pristine islands in the Caribbean, cross the Atlantic to the Canary Islands where volcanic landscapes meet coastal towns rich in Spanish colonial history.

April: Begin in the Canary Islands to see volcanic landscapes and coastal towns, then travel to Portugal to explore historic cities like Valencia and Lisbon. Continue to Morocco’s markets in Casablanca and Agadir, then sail through the Mediterranean to visit France, Monaco and Italy, including stops in Monte Carlo and Portofino.

May: Sail through the Mediterranean, starting with Greece’s ancient ruins and Montenegro’s stunning coastline. Visit Croatia’s historic cities, such as Dubrovnik and explore Malta’s rich history followed by stops in the Italian and Spanish Rivieras.

June: Delve deeper into the Mediterranean, with stops in Tunisia to explore ancient Carthaginian ruins, Morocco’s chic harbors and experience Monaco during the famed Grand Prix.

“Our 2027 itineraries reflect Crystal’s commitment to delivering meaningful travel experiences across the globe,” said Mario Parodi, VP of Itinerary Planning and Port & Fuel Operations for Crystal. “Every voyage has been designed to allow our guests to connect deeply with history, culture and nature. With the highest standards of service, exceptional dining, entertainment and shore excursions enhanced by our sister company Abercrombie & Kent, we ensure that every guest has the most exceptional experience.”
17 Jan 25
NEWS
Crystal reveals 2027 World Cruise itinerary
Crystal has unveiled a 140-night journey for its 2027 world cruise aboard Crystal Serenity. The world ...Read more

Crystal reveals 2027 World Cruise itinerary - News & announcements

Crystal has unveiled a 140-night journey for its 2027 world cruise aboard Crystal Serenity. The world cruise spans 83 destinations, across Alaska, Central and South America, French Polynesia, New Zealand and Australia, as well a comprehensive exploration of Asia. It opens for booking on 27 January 2025, with a waitlist now available, Departing from San Diego on 8 January 2027, the Pacific Rim World Cruise, “Stories of the South Seas”, offers a voyage to 29 countries and four continents and will cross the International Date Line twice. The world cruise will feature several immersive experiences curated by sister brand Abercrombie & Kent. Highlights include guided culinary tours in Thailand, private access to Indonesia’s historic temples and Fijian firewalking ceremonies. There are calls in Easter Island, Mexico, New Zealand, Australia, Southeast Asia, China, South Korea and Japan, before winding down in Alaska with visits to Sitka, Ketchikan and Hubbard Glacier. The voyage concludes in Vancouver. “Crystal continues to redefine what it means to embark on the journey of a lifetime,” said Cristina Levis, CEO of A&K Travel Group. Fernando Barroso de Oliveira, Crystal’s chairman and brand ambassador, will accompany the 2027 World Cruise voyage. Guests on the full 2027 World Cruise gain a range of benefits, such as $1,500 ‘As You Wish’ shipboard credit, themed onboard events, private transfers and exclusive shoreside events.
11 Jan 25
Partner News
Crystal Celebrates 35 Years Of Being Exceptional At Sea
Celebrate more than three decades of unparalleled cruising and culinary excellence aboard Crystal ships ...Read more

Crystal Celebrates 35 Years Of Being Exceptional At Sea - News & announcements

Celebrate more than three decades of unparalleled cruising and culinary excellence aboard Crystal ships featuring Chef Nobu Matsuhisa, Abercrombie & Kent’s Geoffrey Kent and Crystal veteran captains and cruise directors
Crystal, the leader in exceptional cruise experiences, is pleased to announce its first selection of 2025-themed cruises aboard Crystal Symphony and Crystal Serenity with exclusive voyages commemorating the brand’s 35^th anniversary. These unique sailings are designed to delight and inspire while enjoying Crystal's signature entertainment, award-winning service and celebrated dining experiences. Guests will sail alongside luminaries such as Michelin-star Chef Nobuyuki (Nobu) Matsuhisa and Abercrombie & Kent Founder Geoffrey Kent, while mingling with esteemed Crystal veteran captains (John Oekland and Egil Giske) and cruise directors (Paul McFarland and Gary Hunter) on itineraries curated to capture the essence of Crystal's legacy. In honour of the year-long celebration, Crystal Serenity and Crystal Symphony will host a series of sailings featuring some of the brand’s most popular partners, performers and comedians. Both ships will host a Crystal anniversary gala, special events and Crystal Society reunions, as well as the world-class dining experiences and showstopping performances for which Crystal is known. "Our guests deeply appreciate our themed voyages, as they offer a truly immersive experience,” said VP of entertainment and enrichment Keith Cox. “Whether it's indulging in their passion for music, culinary delights or cultural enrichment, our carefully curated itineraries and exclusive events bring their interests to life in an extraordinary way. We look forward to celebrating our 35^th anniversary with our loyal guests and some of our most popular partners and former officers throughout 2025.” 35^th Anniversary Sailings Crystal Symphony Tarragona (Barcelona) to Civitavecchia (Rome): 4^th-13^th June 2025 Guests will have the opportunity to sail with Geoffrey Kent, founder and chairman emeritus of Abercrombie & Kent, former captain John Oekland and cruise director Paul McFarland on a nine-night Mediterranean journey from Tarragona. Stops include Palma de Mallorca, Mahón, Cinque Terre, Livorno for visits to Pisa and Florence, and Porto Santo Stefano before concluding with an overnight stay in Civitavecchia. Thessaloniki to Civitavecchia (Rome): 10^th-18^th July 2025 This eight-night Mediterranean voyage will feature former cruise director Paul McFarland, Broadway actress Christine Andreas, and singer and multi-instrumentalist Salvatore Hasard. The journey begins in Greece’s Halkidiki Peninsula, with stops in Mykonos, Santorini and Heraklion, followed by a day at sea before visiting Lipari and Naples and culminating in Rome. Crystal Serenity Roundtrip Copenhagen: 15^th-22^nd July 2025 This seven-night journey includes an overnight stay in Copenhagen and features long-time Crystal partner Chef Nobuyuki Matsuhisa, former captain Egil Giske and cruise director Gary Hunter. While onboard, Chef Nobu will participate in cooking demonstrations and an exclusive Vintage Room dinner, which guests may purchase tickets in advance to attend. "It has been an incredible journey partnering with Crystal for so many years, and I am truly honoured to be a part of the anniversary sailing,” said Chef Nobu. “Sailing with Crystal feels like coming home—our shared commitment to excellence and providing unforgettable experiences for guests is what makes this partnership so special. I look forward to celebrating this milestone together, surrounded by the warmth and hospitality that Crystal is known for.” Québec City to New York City: 22^nd-31^st October 2025 Guests will embark on a nine-night voyage showcasing the vibrant fall foliage of Canada and New England, featuring an overnight stay in Québec City, stops in Baie-Comeau and Gaspé, the historic charm of Halifax, and culminating with overnight stays in Boston and New York City. This special sailing will also feature much loved former cruise director Gary Hunter. As part of the celebration, Crystal Society members will enjoy double Society Savings (5% rather than the standard 2.5%) on these commemorative sailings.
03 Dec 24
NEWS
Crystal unveils more 2026 itineraries
Crystal has unveiled its line-up of itineraries for the second half of 2026 aboard Crystal Serenity and Crystal ...Read more

Crystal unveils more 2026 itineraries - News & announcements

Crystal has unveiled its line-up of itineraries for the second half of 2026 aboard Crystal Serenity and Crystal Symphony. It has announced voyages across five continents from July through December featuring new ports. From July to December 2026, Crystal Serenity and Crystal Symphony will visit destinations across Europe, Asia, South America, Africa and North America. Crystal Serenity will host guests on 18 sailings, covering 36 countries and 108 ports, while Crystal Symphony will explore 32 countries and 79 ports, including a return to north America for the first time since 2019. These new itineraries follow recent enhancements to both ships, including the introduction of the first-ever Beefbar at sea in collaboration with restaurateur Riccardo Giraudi, and the debut of the first and only Casino de Monte-Carlo at sea. “With our 2026 itineraries, we’re inviting guests to experience the world in an extraordinary way,” said VP of Itinerary Planning and Port & Fuel Operations Mario Parodi. “Aboard Crystal Serenity and Crystal Symphony, travellers will uncover both iconic landmarks and hidden gems.”
10 Oct 24
TRAINING | COMPETITION
Crystal Launches Sell Three, Sail Free UK Booking Incentive
Crystal, the leader in exceptional cruise experiences, has announced details of its brand new ...Read more

Crystal Launches Sell Three, Sail Free UK Booking Incentive - News & announcements

Crystal, the leader in exceptional cruise experiences, has announced details of its brand new Sell Three, Sail Free UK booking incentive which rewards travel advisors with a complimentary suite. To take advantage of this time-limited offer, all advisors need to do is book three Aquamarine Suites, or higher-value category, on qualifying departures before 31^st March 2025 to receive a complimentary suite which they can either use themselves or offer as a bonus to a member of the travelling party of one of the three bookings. Matias Lira, Crystal’s SVP Trade Sales LATAM, UK & EMEA, comments: “We value our relationships with travel advisors and appreciate their loyalty, expertise and hard work. This new incentive will not only further strengthen these partnerships, but demonstrates how grateful we are to them for their ongoing support.” The Sell Three, Sail Free offer is valid for new bookings only and applies to 18 sailings in Europe, the US and Canada, the Caribbean, South America and Asia with departures between October 2024 and March 2025. The complimentary suite can be used on any eligible voyage that departs during the offer period. For further information log in/register as a TA and navigate to “Trade Offers”.
29 Aug 24
NEWS
Crystal opens sales for 2026 itineraries
Luxury line Crystal has opened bookings for its Q1 and Q2 2026 itineraries. The season ...Read more

Crystal opens sales for 2026 itineraries - News & announcements

Luxury line Crystal has opened bookings for its Q1 and Q2 2026 itineraries. The season will see voyages to some of the world’s most iconic destinations, including Indonesia, Japan, East Africa, Baja, California and more. The 39 voyages will continue to offer travellers unmatched cultural immersion - both at sea and on land. Through Crystal’s partnership with sister brand Abercrombie & Kent, guests will be guided to the unseen side in some of the top destinations, with exclusive experiences by local experts. All remaining 2026 itineraries for both Crystal ships will open for booking in the first week of December 2024. After spending the first part of the year in Africa and Asia, including for the cherry blossom season in Japan, Crystal Symphony will return to the US for the first time since 2019. It offers an Alaska season followed by Canada and East Coast sailings, and ending the year with Caribbean cruises. Following her World Cruise, Crystal Serenity will remain in the Mediterranean and Northern Europe before embarking on a transatlantic voyage which will eventually cross the Panama Canal to explore countries along the Pacific Coast of Central and South America. Then she sails north to California for the holidays. Crystal Serenity will then kick off the 2027 World Cruise from San Diego.

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31 Jul 24
Partner News
Crystal Announces New Travel Advisor Booking Engine
- Innovative platform to revolutionise travel advisor booking experience with enhanced features & support ...Read more
Crystal Announces New Travel Advisor Booking Engine - News & announcements

- Innovative platform to revolutionise travel advisor booking experience with enhanced features & support –
Crystal, the leader in exceptional cruise experiences, announced today the launch of its state-of-the-art booking engine, designed to streamline and enhance the booking experience for travel advisors. This ground-breaking platform will go live on 1^st August 2024 offering unparalleled ease of use, advanced features and robust support tailored to meet the needs of today’s travel professionals. With the launch of this sophisticated tool, Crystal aims to set a new standard in the cruise industry, making it simpler and more efficient for travel advisors to manage cruise bookings. The booking engine, seamlessly integrated into crystalcruises.com, offers a suite of resources designed to provide travel advisors with the flexibility, speed and reliability they need to serve their clients effectively. Key Features:

Intuitive User Interface: The new booking engine boasts a clean, easy-to-navigate design that simplifies the search and booking process.

Real-Time Availability: Advisors can access up-to-date information on cruise availability, suite categories and pricing.

Personalized Recommendations: The platform leverages advanced algorithms to provide cruise recommendations based on clients' preferences and optional back-to-back voyage combinations.

Enhanced Support: A dedicated support team and comprehensive training resources ensure travel advisors can make the most of the new system.

Exclusive Promotions: Travel advisors can access special deals and promotions through the new booking engine.

“Travel advisors are at the heart of our business, and we are committed to providing them with the best tools and resources available,” said Marett Taylor, Chief Sales Officer of A&K Travel Group. “Our new booking engine is a testament to our dedication to innovation and excellence. We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.” Training and Support To ensure a smooth transition, Crystal has developed comprehensive training resources, including webinars, video tutorials and step-by-step guides. Travel advisors will also have access to a dedicated support team ready to assist with any questions or issues that may arise. "I am thrilled that Crystal has made the commitment to its travel advisor community by investing in this new booking engine,” said Melissa Araya, Vice President of Cruise at Virtuoso. “With everything we need now right at our fingertips, it will make it easier and more efficient for our travel advisors to deliver exceptional service to their clients."
31 Jul 24
NEWS
Crystal reveals new travel advisor booking engine
Crystal has unveiled its new dedicated travel advisor booking engine. Going live on August 1, ...Read more

Crystal reveals new travel advisor booking engine - News & announcements

Crystal has unveiled its new dedicated travel advisor booking engine. Going live on August 1, it has been designed to streamline the booking process for travel partners with various advanced features. The booking engine is seamlessly integrated into the customer facing website. The key features include up-to-date real-time cruise availability, suite categories and pricing, as well as personalized recommendations based on clients' preferences using advanced algorithms. The site also uses a more intuitive user interface. Travel advisors can access special deals and promotions through the new booking engine. It has a dedicated support team and comprehensive training resources. “We are committed to providing advisors with the best tools and resources available," said Marett Taylor, Chief Sales Officer of A&K Travel Group. "We believe it will significantly enhance the efficiency of our travel partners." To enable a smooth transition, Crystal has developed training resources, including webinars, video tutorials and step-by-step guides. Travel advisors will also have access to the support team.

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27 Jun 24
NEWS
Crystal orders two new ships
Luxury line Crystal is adding two new ships to its fleet. It just signed a ...Read more

Crystal orders two new ships - News & announcements

Luxury line Crystal is adding two new ships to its fleet. It just signed a deal with Italian shipbuilder Fincantieri for two 690-passenger, 61,800-gross-ton ships The first ship is expected to be delivered by spring 2028. Crystal also has an option for a third vessel. Studio Ibsen and Studio Gem will be responsible for the design concept of the new ships. A major feature of the new ships will be a promenade covering the entire ships’ perimeter. The ships will house multiple culinary venues, spa and a fitness center. They will feature all-suite accommodation, with private verandas. There will also be some suites dedicated to solo cruisers.

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