Etihad Airways' first Airbus A350 flight to Toronto Pearson Airport has touched down. It marks a further upgrade of Etihad’s daily services between Abu Dhabi and Canada. Meanwhile, Etihad begins an upgraded daily flight service to Boston later this week, some six months after it opened the route. Etihad's Chief Revenue and Commercial Officer Arik De said: "We have seen significant demand on our Boston and Toronto routes. This expanding capacity gives our North American corporate and leisure travelers greater choice and." The airline now flies 42 times a week to North America: twice daily to New York JFK, and daily to Boston, Chicago, Toronto and Washington DC. Guests flying stateside can take advantage of the new US Customs and Border Protection facility at Abu Dhabi, streamlining the immigration process before arrival. In the opposite direction, Etihad's complimentary stopover programme means travellers can turn their layover into a stay of up to two free nights at premium hotels in Abu Dhabi.   

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Etihad Airways is rolling out a new Skypad digital tool to enhance the inflight passenger experience. Skypad has been developed in-house by Etihad's Digital Transformation and Innovation team. Cabin crew serving in premium cabins have begun receiving tablets equipped with the Skypad application and other tools. These devices enable crew members to access real-time flight updates, ensuring each guest's needs are addressed promptly. "At Etihad, we're committed to embracing technology that enhances our guests' journey," said Turky Alhammadi, Director of Product Development & Hospitality at Etihad Airways. Skypad's Meal Order Taking feature allows cabin crew to take and complete orders with minimal steps, ensuring a smoother dining experience. The system's real-time inventory tracking enables precise management of onboard resources, so reducing waste. Etihad plans to add future enhancements to Skypad to further personalise the guest experience. The overall goal is to create a more seamless journey for passengers, from booking to arrival at their final destination. 

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Gulf carrier Etihad Airways had another strong month for passenger traffic in September. The airline welcomed 1.6 million guests during the month, achieving a notable average passenger load factor of 88%. Antonoaldo Neves, CEO of Etihad Airways, said: "Our passenger numbers in September saw significant growth compared to the same period last year, highlighting our continuing upwards momentum.” "Year-to-date, Etihad has welcomed 13.6 million passengers, marking a substantial 35% increase from the previous year.” The airline's rolling 12-month passenger total is now 17.5 million, up from 10 million in 2022. "Despite expanding our capacity compared to 2023, we maintained our strong passenger load factor of 87% year-to-date.” The Etihad route map has grown to 76 destinations, up from 68 a year ago. The airline announced two new routes Prague and Warsaw in September with more new routes coming. "The route expansion is facilitated by our fleet growth year-on-year which is augmenting Abu Dhabi's reputation as a global aviation connector,” Neves added. 

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Etihad Airways has unveiled its full summer 2025 flight schedule, with a double-daily debut on a host of top Europe flight destinations. The newly bolstered schedule, now open for booking, offers increased flight frequencies to many European destinations. Etihad Airways is offering year-round double-daily flights between Abu Dhabi and Paris, Milan, Rome, Manchester, Frankfurt, Munich, Zurich, Barcelona, and Madrid. Additionally, seasonal flights to Malaga will increase to five times per week. The new daily European flights are conveniently timed for morning and evening departures and arrivals. There are also more flights to key destinations globally, including daily flights to Bali for the summer season, and Sydney which increases to 10 flights a week. Arik De, Chief Revenue and Commercial Officer, said: “We are delivering on our strategic promise to serve more key destinations twice daily as fast as we can and further supporting tourism in Abu Dhabi.” “For business travellers, the schedules accommodate full working days at both the beginning and end of their trip.” In addition, Etihad’s complimentary stopover programme further enhances the connectivity by allowing travellers to extend their layovers into stays of up to two free nights at premium hotels in Abu Dhabi. 

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