Kiwi.com - TravelMole

About us

We make travel accessible for everyone We believe everyone should be free to experience the world. For us, there’s no greater freedom than choosing where you want to be and how you want to get there. That’s why we’re breaking down the barriers to low-cost travel, making the world open and accessible for all. Kiwi-Code finds affordable travel options Thanks to our unique Kiwi-Code, we’re able to find cheap travel options other search tools can’t, so our customers will never have that nagging doubt they’ve missed out on a better deal elsewhere. We hack the system, you fly for less We pride ourselves on our independence and drive to challenge the rigid system of airlines and carriers in the best interests of our customers. As ...Read more

Company Name : Kiwi.com

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News & announcements

21 Jul 22
Partner News
Kiwi.com supports destination campaign to promote Milan and Lombardy
The destination marketing campaign “Land in Beauty” inspires North American travelers to visit Milan ...Read more
Kiwi.com supports destination campaign to promote Milan and Lombardy - News & announcements

The destination marketing campaign “Land in Beauty” inspires North American travelers to visit Milan and Lombardy

SEA Airports of Milan together with SACBO (Bergamo Airport), Milan Municipality, Lombardy Region, and ENIT - The National Italian Tourism Agency - have partnered with travel-tech company Kiwi.com to boost passenger traffic from North America. The destination campaign called “Land in Beauty” inspires Americans and Canadians to explore the whole region of Lombardy. The aforementioned partnership of commercial and institutional entities have launched a three month digital campaign to increase awareness of Milan and Lombardy as a destination for incoming tourism from North America. In partnership, Kiwi.com also activated its digital channels with a blog post focused on Milan’s vibrant energy and the stunning sights around Lombardy, sponsored posts on social media, email campaigns, and banners - all tailored to inspire travelers located in the US and Canada. Marco Magnasciutti, Senior Key Account Manager at Kiwi.com said, “We are very pleased that airports in the region together with Italian Government Tourist Board and tourism boards of Lombardy and Milan have chosen Kiwi.com as a platform from which to inspire travelers. Thanks to our vast customers’ database, we can inspire American and Canadian tourists to visit the destination and, moreover, find a range of routes and affordable options to reach this beautiful destination.” Vittorino Capobianco, Head of Destination Management at SEA Milan Airports added, “This summer season campaign represents a successful cooperation between aviation, travel providers, and Milan/Lombardy destinations. We believe Kiwi.com is the right choice for us with the goal to inspire travelers, considering the great customer base and experience the company has with complex marketing campaigns.” The destination marketing campaign of Lombardy and Milan “Land in Beauty” is now online together with an inspirational blog post produced by Kiwi.com and the landing page flytomilano.com.
22 Jun 22
Partner News
Kiwi.Com Raises €100m To Build On Innovation
Online travel agency Kiwi.com has raised €100 million in the form of a convertible ...Read more

Kiwi.Com Raises €100m To Build On Innovation - News & announcements

Online travel agency Kiwi.com has raised €100 million in the form of a convertible bond from what it calls a “preeminent global institutional investor.” The Czech Republic-based company provides virtual interlining, enabling travelers to create a single booking on flights that are not officially airline partners, as well as to include travel on trains and buses. Kiwi.com says it will use the funding to strengthen its position in the global travel industry. Co-founder and CEO Oliver Dlouhy says, since its founding in 2012, the platform’s technology has brought about industry disruption “not seen since low-cost carriers entered the market over 50 years ago.” “The investment will enable us to continue to build on that innovation and drive future growth to support more customers,” he says.
25 Apr 22
Partner News
Ten years of Virtual Interlining – Kiwi.com
A digital innovation that has brought self-connect options to over 10 million travelers ...Read more

Ten years of Virtual Interlining – Kiwi.com - News & announcements

A digital innovation that has brought self-connect options to over 10 million travelers
This year, Kiwi.com celebrates 10 years since it took its unique place in the travel industry as the innovative start-up that brought the then unknown concept of Virtual Interlining to the world. The arrival of this self-connect innovation changed the possibilities for booking travel and enabled travelers to select their itinerary based on the best route and the best price available, no matter the airline. Kiwi.com built Virtual Interlining from concept to reality, but excellence didn’t come overnight – there was a lot of learning required to provide the best user experience such as optimizing the minimum connecting times across airports around the world and adjusting the product on the go to reflect that knowledge and insight. Today, Kiwi.com’s algorithm finds millions of flight options in real-time, not dictated by the codeshare agreements of airlines or restricted by whether the best route contains both legacy and low-cost carriers. It brings passengers to the lesser known smaller local airports that may not have previously been considered by customers and a more efficient route to reach their end destination thereby providing customer choice that didn’t exist before.

The roots of Virtual Interlining
The idea of Virtual Interlining was introduced back in 2011, when Oliver Dlouhý, co-founder and CEO at Kiwi.com, struggled to buy cheap tickets to his final destination as direct flights were prohibitively expensive. He discovered the best and cheapest itinerary could be found by connecting different carriers with a layover and that was the birth of the idea. In 2012, Oliver Dlouhý and Jozef Képesi, Chief Technology Officer at Kiwi.com, together founded Kiwi.com and started developing a unique flight combination algorithm – Virtual Interlining.
"The real change began when we started to create a database of minimum connecting times."
Stanislav Komanec, VP of Engineering at Kiwi.com remembers the early years, “Back then we didn’t have any database defining minimum connecting times. We were offering itineraries with approximate assumptions of how much time the passenger would need to change carriers at the airport. The real change began when we started to create a database of minimum connecting times, including using feedback from our customers. At this point, we knew that ‘this airport’ is small and all gates are near, but for ‘that airport’ the passenger would need extra time to change terminals or walk further to find a gate, with the feedback we could get much more precise. I feel very proud that we built such an intelligent database of minimum connecting times from zero and today it helps our customers to travel efficiently whilst finding unique and cheap itineraries.”
Virtual Interlining today
In 10 years the algorithm developed significantly. In the beginning, Virtual Interlining enabled the connecting of different carriers that didn’t cooperate, but the creativity had only just started. The algorithm brought the idea to make multicity travel much more orderly and Kiwi.com’s developers created NOMAD – a feature that finds the cheapest multicity combination among selected layover cities. With the ability to see almost 100% of flight content in real-time, the possibilities to provide value not available elsewhere grew by unpicking the pricing policies of airlines to find further ways to bring reduced prices to customers.
"We enabled some 10 million passengers to self-connect thanks to our unique itineraries."
Oliver Dlouhý, CEO at Kiwi.com adds, “Our Virtual Interlining algorithm connected airports and cities that were unconnected before – we allowed customers to save a significant portion of money on their flights and lots of customers to fly that could not take that route before. We enabled some 10 million passengers to self-connect thanks to our unique itineraries and thanks to our innovative technology that no one else managed to bring to the market before Kiwi.com.” However, Virtual Interlining didn’t only bring positive change only for travelers. It also helped airports to revolutionize the industry and become airport hubs without hosting major legacy airlines. Thanks to the Virtual Interlining algorithm of Kiwi.com, airports had the means to become virtual hubs. They started to support travelers self-connecting through their airports and providing Fast Track and additional discounts for a pleasant stay during the transfer. The revolution is still on the rise and there are growing numbers of European airports joining the initiative.
The future of Virtual Interlining
The current worldwide trends push industries to become more digitalised, progressive, and agile and the travel industry is no different. With insights and information gathered through Kiwi.com’s extensive view of the market and knowledge of customer preferences partners, including airports, will be more able to provide services tailored for the self-connecting passenger, attracting new business and providing a better experience. Mario Gavira, VP of Growth at Kiwi.com adds, “The massive acceleration of the digital shift during the pandemic means that travelers in the future will expect to be able to manage their end-to-end travel arrangements in a fully digital and frictionless way. For this reason, in Kiwi.com we are heavily investing in our app to provide all required services starting with the inspiration, moving to shopping up to the actual traveling phase, in one easy accessible and seamless platform. The end goal is to offer our customers the ultimate digital end-to-end travel companion while enjoying seamless virtually interlined itineraries.”
19 Apr 22
Partner News
Celebrating 10 years of travel with our partners – Kiwi.com
Kiwi.com has turned 10! It’s 10 years since we took our unique place in ...Read more

Celebrating 10 years of travel with our partners – Kiwi.com - News & announcements

Kiwi.com has turned 10! It’s 10 years since we took our unique place in the travel industry, an innovative start-up that brought the concept of Virtual Interlining (self-connect itineraries) to the world. An innovation that changed the possibilities for booking travel and enabled travelers to select their itinerary based on the best route and the best price available, no matter the airline. In that time over 50 million seats have been sold, 10 million Virtually Interlined itineraries created and 30 billion kilometers have been traveled by Kiwi.com customers. Over 1.2 million passengers have flown through Kiwi.com’s most visited airport in Barcelona, 90,000 backpackers have traveled to Thailand and one passenger has traveled with 36 bags! And we couldn’t have achieved it without you! With this message, we would like to thank you for being our partners, for being there to help each other, and for making our and your product better. Here’s to another 10 successful years together!
Our heartiest congratulations to Kiwi.com team on your 10th anniversary. It is definitely no easy feat standing strong in the travel industry, especially in the past two challenging years. As one of airasia Super App’s key partners, we would like to thank you for the great collaboration thus far, and we look forward to seeing Kiwi.com grow from strength to strength as we work to reinvigorate the travel industry together. Happy 10th Birthday! – airasia Super App

Uber carefully assesses all partnerships’ potential. We’re looking for co-operations that match our style and fit within Uber’s users’ use-cases; we’re searching for solutions that will be safe and convenient for them. We found those things in cooperation with Kiwi.com, thanks to which we were able to help thousands of passengers get, in time, to the airport or their hotel. – Uber

We at Emirates wish Kiwi.com all the very best for the many more years ahead! A decade of history is a long time, but we all know there’s so much more to achieve and we are sure there are many success stories waiting for Kiwi.com in the future. Keep up the excellent work! – Emirates

Wishing Kiwi.com a happy 10-year anniversary! We have enjoyed a long-standing partnership with Kiwi.com spanning six years, during which we have worked collaboratively on a number of projects, including accelerating their global expansion plans and optimizing their capabilities. It has been both a pleasure and privilege to work together, and we hope that our partnership continues to prosper and grow. – Amadeus

Kiwi.com has been an important partner of Milan Bergamo airport for many years. Since the beginning, we believed in the potential of Kiwi.com’s innovative product and that’s the reason why Milan Bergamo was the first airport where the Kiwi.com’s Hosted Stopover Program was launched, named “Bergamolynk”. – Milan Bergamo Airport

We have been working with Kiwi.com for almost 1 year now and we appreciate the cooperation with the entire Kiwi.com team in addition to the good product. Happy 10th Anniversary, Kiwi.com! – Dortmund Airport

We would like to extend a very 10th Happy Birthday to Kiwi.com! During the recent pandemic, Kiwi.com was able to quickly mobilise an online booking solution to feature Etihad’s free bus service from Abu Dhabi to Dubai, allowing more of their customers from all over the world to experience travel to the UAE. – Etihad

When BUD Airport realized the potential in self-connecting passengers, Kiwi.com was there to assist us in creating the bud:connects product and supported the start of the service with its expertise and deep knowhow. In cooperation with Kiwi.com we have recorded more than 100,000 self-connecting passengers at BUD in 2019. We hope Kiwi.com will stay as innovative and game changer as they have been in the first 10 years. – Budapest Airport

Travelport wishes Kiwi.com a huge congratulations on your 10th anniversary. Kiwi.com is truly one of travel’s change-makers, and we’re excited to continue our collaboration with a partner who shares our passion for delivering exceptional travel experiences. Thank you for your trust and support over the years — here’s to the next decade and beyond. – Travelport

Kiwi.com is one of our preferred partners due to their competence, know-how and professionalism. We see a strong and healthy collaboration between Norwegian and Kiwi.com and are aiming to prolong that going forwards. – Norwegian

We have developed a great partnership with Kiwi.com, and their dedication to support our network growth across the network is commendable! We appreciate the creativity and strong technical capabilities to drive bookings. – Scoot

Thanks to Kiwi.com unique flight search option we can jointly provide seamless, meaningful and cost efficient travel alternative to all cost savvy one stop travelers – who benefit from the one stop shop to bundle wide range of travel combinations with both Network FSCs and other U/LCCs allowing Blue Air to expand its virtual network leveraging on our network strength. – Blue Air

We have been working with Kiwi.com to support self-connecting traffic at Milano Malpensa Airport and to promote Milan as a destination. We are very satisfied with our partnership and we wish Kiwi.com happy 10th Anniversary! – SEA Milan Airports

Happy 10th anniversary to all of you at Kiwi.com! AXA Partners is honoured to be a part of this ride since August 2014 when we together invented challenging travel insurance for the Kiwi.com’s clientele. Finding a way to operate across the worldwide area not only to provide the insurance coverage but also to be able to assist all our clients while travelling was a challenge but we did it. – AXA

Best wishes on your 10th birthday, Kiwi.com! Revolut Business is proud to be a Kiwi.com partner, and we’re looking forward to supporting you as you hit new heights in the coming years. – Revolut
19 Jan 22
Partner News
Review of 2021: New partnerships tripled – Kiwi.com
2021 brought many positives for Kiwi.com’s business relationships – forming new industry partnerships and ...Read more

Review of 2021: New partnerships tripled – Kiwi.com - News & announcements

2021 brought many positives for Kiwi.com’s business relationships – forming new industry partnerships and supporting travel organizations
The year 2021 was, for many businesses, focused on overcoming challenges and learning how to live with the ongoing impacts of the pandemic. Kiwi.com took a lead in getting travel back on track– the travel tech company strengthened its B2B partnerships and actively participated in new cooperations, bringing better travel offers and opportunities for the customer, as they sought a new approach to aid their recovery following the impacts of the pandemic. Kiwi.com cooperated with a number of well-known brands, including ride-hailing and employee benefit initiatives, establishing brand partnerships beneficial for both parties. Demand for self-connecting itineraries continued with more airports looking to increase traffic and partner with Kiwi.com to harness this trend. Additionally, tourism boards acknowledged missed opportunities to promote their destinations and cooperated with Kiwi.com where they were supported with destination brand awareness and travel discounts on top.
Today Kiwi.com cooperates with more than 26,000 partners worldwide, source: Kiwi.com

Airports
The airport supporting Virtual Interlining itineraries can become a self-styled virtual hub, by providing connections that are not managed by an airline or a group of airlines but created directly by passengers or by platforms such as Kiwi.com that build those unique self-connecting itineraries for their customers. This way, travelers get many more options to reach their final destination, while airports support transferring passengers and benefit from increased traffic. During 2021 ten new airports chose to partner with Kiwi.com and support self-connecting passengers, including Prague, Brussels South Charleroi, and Dortmund airports. Partner airports activated services such as Smart Pass and Fast Track to enhance the transfer customer experience, plus benefited from Kiwi.com Search and Book data insights. Some have introduced widgets and white labels implemented on their websites, offering a direct option to search for the preferred destination from the given airport and book straight away through the Kiwi.com booking page. Additionally, the company cooperated with the airport operator, VINCI Airport group, to facilitate a smoother transfer for self-connected passengers.
Destinations
In 2021 Kiwi.com actively started to support Tourism Boards and Destination Management Organizations by working with them to bring travelers back to their destinations, running marketing campaigns, destination awareness and promotions to inspire travelers. The opportunity to encourage bookings directly by implementing a widget or white label on their website is also available to Tourism Boards, giving a direct link to the Search and Book pages of Kiwi.com. Since making this service available last year, Kiwi.com has partnered with five Destination Management Organizations, one of them being Visit Portugal. The partnership involved a marketing campaign promoting the destination to Kiwi.com customers in the monthly newsletter and on the main Kiwi.com Search pages. The activity also involved special promotions offering Kiwi.com customers a reduced price for trips to Portugal, including certain airlines and routes.
Brand Partnerships
2021 saw Kiwi.com strengthening its brand in local markets, with a promotional partnership involving gamification with Uber in Poland and Romania bringing over 7 million impressions and thousands of new subscribers. The joint effort resulted in mutual brand promotion on both Kiwi.com and Uber platforms. Kiwi.com also became a provider of travel as an employee benefit with specialists in this field, Sodexo and eHotel.cz, in the Czech Republic.
Affiliates
To date, Kiwi.com has over 620 active affiliate partners including travel providers, travel bloggers, and travel photographers who create inspiring travel content and promote links to Kiwi.com Search and Book pages. In 2021 Kiwi.com reactivated cooperation with Urlaubstracker in the German market offering website users regular Kiwi.com flight deals. The company also cooperated with a discount coupons website Capital One Shopping in the US and a shopping rewards provider Global Savings Group in the UK market.
Travel Retailers
In 2021 Kiwi.com’s platform for partners, Tequila, saw triple the number of registrations compared to 2020 with over 16,500 new accounts being created. In total, Kiwi.com has 26,000 partners connected through Tequila and benefiting from easy to set up travel solutions available in the platform, one of them being Search & Book API integration. A new partner using the Kiwi.com API in 2021 is Travala.com – the first Online Travel Agency simplifying the use of cryptocurrency in the travel segment. Travala.com is bringing its customers access to flight and route choices with more than 600 airlines around the world thanks to Kiwi.com and it enables travelers to book flights with bitcoin and 60+ other cryptocurrencies. Another partner Kiwi.com is proud to cooperate with and was strengthened in 2021 is airasia SuperApp, a comprehensive lifestyle platform, connecting people to places, and people to people. Complementing the travel products, shopping, food, and rewards offered at airasia SuperApp, Kiwi.com powers the database providing flights to over 3,000 destinations worldwide.
Content Acquisition
In 2021 the company acquired 30 new content acquisition partners covering all continents worldwide. These partners support Kiwi.com in building its vast travel database with self-connect combinations. In March, Sabre, a leading software and technology provider powering the global travel industry, became a new content partner of Kiwi.com. Through these content acquisition partnerships, in 2021, Kiwi.com saw the highest ever volume of travel content in its database, bringing more relevant and better itinerary choices to its customers. Would you like to become the next partner of Kiwi.com and make travel better? Don’t hesitate to fill in the contact form below, and the dedicated team will reach out to you to find the best possible solution for your business.

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A digital innovation that has brought self-connect options to over 10 million travelers

The roots of Virtual Interlining

Virtual Interlining today

The future of Virtual Interlining

2021 brought many positives for Kiwi.com’s business relationships – forming new industry partnerships and supporting travel organizations

Airports

Destinations

Brand Partnerships

Affiliates

Travel Retailers

Content Acquisition

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