• Palladium Hotel Group achieved a total revenue of over 1 billion euros in 2023
• The hotel group will celebrate the opening of Only YOU Hotel Sevilla this spring, and aims to expand next to destinations such as the United States and the Middle East, in addition to Mexico and the Mediterranean
• Palladium Cares has opened its first professional training centre CSR initiatives in Central America and the Caribbean, in collaboration with over 30 local NGOs in Europe

  Leading Spanish hotel group Palladium Hotel Group announced that 2023 was a record-breaking year, in which the Spanish hotel management company achieved an annual revenue of over €1 billion. The group has also announced important new developments, including new openings and expansion plans.   The 2023 revenue figure represents a 16% increase compared to the previous year, confirming the company's pathway to sustainable growth. In line with this, the group has increased its REVPAR by 14% compared to 2022. According to Abel Matutes Prats, President of Palladium Hotel Group, "Surpassing the threshold of 1 billion euros in revenue reinforces our business model, where growth accompanied by the essential pillars of profitability and customer satisfaction is a winning bet."   In 2023, 98% of the group's hotels were above the industry average on the recommendation index, and 75% of its hotels were above the direct competitor set in terms of their online reputation on social networks, according to ReviewPro. Additionally, the Palladium Rewards loyalty program continues to grow, welcoming over 25,000 new members each month and contributing up to 70% of direct sales revenue.   Jesús Sobrino, CEO of Palladium Hotel Group, added: "Our main objectives are continuing to grow profitably, sustainably, and responsibly. As independent operators and owners of our brands, we strive every day to elevate the trust of our owners and customers."   Key 2023 milestones, expansion plans and growth   Sobrino highlighted the renovations carried out at Grand Palladium Kantenah Resort & Spa in Riviera Maya, where Bravo Dinner & Dance, a new entertainment concept, and Family Selection, the group's VIP offering for families, were introduced in 2023. Following this opening, the group now has a total of 444 suites in three destinations in Mexico: Puerto Vallarta, Costa Mujeres, and Riviera Maya.   In Spring 2024, Only YOU Hotel Sevilla will open its doors. The 5-star hotel will house 226 rooms and a significant range of dining and event spaces, including a spacious outdoor area with a pool.   Also this year, conversion work will begin on the current Palladium Hotel Palmyra, owned by Grupo Empresas Matutes and located in the municipality of Sant Antoni in Ibiza. Following an investment of 13 million euros, it will become a new five-star hotel.   Only YOU Hotels will continue its international expansion with the opening of a five-star hotel in Venice in 2025. This will be the first urban hotel for the group in Italy and the second managed property in the country for Palladium Hotel Group, which already has a resort in Sicily: Grand Palladium Sicilia Resort & Spa.   Additionally, the group will commence renovations at Grand Palladium Imbassaí Resort & Spa, Brazil.   Finally, following the opening of 45 Times Square Hotel in New York, Palladium Hotel Group announced it will now look to focus on other cities in the United States such as Miami, Los Angeles, or Chicago; in addition to other destinations in Mexico, the Middle East, and the Mediterranean, where the group is exploring expansion opportunities aligned with its portfolio brands.   Palladium Cares celebrates the opening of the first training centres in the Americas   Palladium Cares, the group's CSR project structured around the three pillars of Our People, Our Community, and Our Planet, has made significant advances in 2023.   The "4 causes to take action" project - developed in Europe and comprising of four phases focusing on childhood, inequality, the planet, and the care of the elderly - has already undertaken 56 activities in collaboration with 30 NGOs, involving more than 300 volunteers.   In Central America and the Caribbean, Palladium Cares has successfully launched the first local training centres in Jamaica to benefit the local population, as well as a curriculum tailored to the specific needs of local communities in Mexico, in collaboration with the Origen Foundation. The hotel company aims to reach up to 2,500 beneficiaries annually in Mexico and 600 in Jamaica, helping to close the inequality gap and improve the prospects of stable and qualified employment for the local population.   Finally, in Brazil, Palladium Cares has launched a Training and Agricultural Production Centre in Curralinho, Bahia. Its main mission is to train the local community in producing sustainable agricultural produce, whilst educating them on how to market their products to local hotels.   In Human Resources news, the company has just received the Top Employer certification for the fourth consecutive year. In the same vein, the 'Happy Trainee' recognition, awarded by the certifier Choose My Company, emphasises the group's standing as an attractive centre for young talent. Both distinctions recognise Palladium Hotel Group's efforts to develop an excellent work environment. In terms of training and talent acquisition, the group continues to consolidate partnerships with universities and prestigious entities such as Basque Culinary, Vatel, Le Rocuhe, Laussan, and CSHGel, among others.

  Nacho Gozalbo of Palladium Hotel Group discusses the company's focus at WTM23. With over 30 hotels worldwide, primarily in the Caribbean and Islands, the group emphasizes customer satisfaction and top-notch entertainment. Actively engaged in community development through their "Palladium Cares" program, the company prioritizes sustainability. Guests are promised a blend of local and Spanish experiences, enjoying the best of both worlds. The interview highlights Palladium Hotel Group's commitment to creating loyal customers, contributing to local communities, and offering a unique and sustainable travel experience.  

 

• The Spanish hotel group, with properties across 6 countries, is taking firm steps to fulfill the commitment announced in January 2022
• This commitment aims to achieve 50% of all energy consumed to come from renewable sources
• This season, the group has installed photovoltaic panels in Ushuaïa Ibiza Beach Hotel, Hard Rock Hotel Ibiza, Grand Palladium Palace Ibiza Resort & Spa and Grand Palladium White Island Resort & Spa
• The company's policy has created measures for the responsible use of resources, savings in energy consumption, waste management, the reduction of single-use plastics, and support for local products

  Palladium Hotel Group continues to reinforce its firm commitment to sustainability with a structured approach to three fundamental areas: the environment, the circular economy and the social sphere. The hotel group, which is present in six countries around the world, has announced new advances in all its hotels globally, including: advocating renewable energies, the reduction of plastics, and a focus on working and supporting local producers.   Responsible Use of Energy   Regarding energy management, Palladium Hotel Group has been committed to the responsible use of resources and the reduction of its environmental impact. In Spain, 100% of the energy consumed in all Palladium Hotel Group’s properties comes from renewable energies, either via guarantees of origin or photovoltaic panel infrastructure for self-consumption. In Ibiza specifically, all the group's properties in Playa d'en Bossa, Ushuaïa Ibiza Beach Hotel, Hard Rock Hotel Ibiza, Grand Palladium Palace Ibiza Resort & Spa and Grand Palladium White Island Resort & Spa, have installed a total of 1.327 photovoltaic panels this season. This technology allows a peak power of 600 kWp. It is estimated that these installations will produce 746.000 kW and thus avoid 186.000 kg of CO2 emissions annually. In America, the company has installed a total of 11.088 photovoltaic panels in its resorts in Santo Domingo and Punta Cana (Dominican Republic) and Jamaica. The latter has the largest plate installation in the entire group and in the country, and also has a trigeneration project where, by adding Natural Gas to the energy supply, electricity, heating and air conditioning are produced, reducing emissions in electricity consumption and water. This data shows that more than 20% of the Jamaican resort’s energy is renewable and avoids 157.000 kg of CO2 emissions per month. Furthermore, Palladium Hotel Group plans to expand this number of solar panels in the coming years, as well as using other sustainable energies and technologies including natural gas, thermal recovery systems, and the use of geothermal energy. With all of these measures considered, 20% of the global energy consumed in the establishments located in these six countries has a guarantee of renewable origin, a figure that Palladium Hotel Group hopes to raise to 50% this year.   Circular Economy   With the Palladium Hotel Group’s commitment and respect for the environment and community, initiatives are being developed under a circular economy model, based on three essential pillars: recovery, recycling and the reuse of waste. The hotel group ensures an exhaustive control of waste both in its hotels in Europe and America, with an aim to reduce wherever possible.  Along with this, the hotel company also stands out for its objective of reducing the use of single-use plastics through the replacement of single-dose dispensers and sustainable packaging in amenities and reusable packaging. Digitization is another of the determining processes in this area and one of the points on which the hotel company is focusing efforts, on the one hand, to improve the customer experience and, on the other, to reduce the impact of the production of paper materials and other media.   Local Product and Surrounding Environment   The local product is essential in the Palladium Hotel Group offer, counting on local suppliers in all the destinations in which it operates. The group offers km0 products in all its gastronomic offer – this step not only reduces CO2 emissions but supports local producers and celebrates the rich culinary scene of each region. Palladium Hotel Group's environmental policy also takes steps to protect biodiversity, commits to a responsible use of water. The group carries out actions alongside partners and clients to encourage a more sustainable use of resources and a respect for the natural environment.   Awards and Certifications   All measures have led to the establishments of the group obtaining various certifications in terms of sustainability. The most recent have been those awarded to Palladium Hotel Menorca and TRS Ibiza Hotel, 2021 and 2022 respectively, as the best hotel sustainability and renovation projects in Spain by the ReThink Hotel association. Added to this recognition is the UNESCO commitment to sustainable travel signed by Hard Rock Hotel Tenerife and the EarthCheck Silver seal also awarded to the Tenerife hotel, as well as the EarthCheck Platinum designation for the Riviera Maya resorts and the Gold designation for the hotels from Jamaica, Brazil, Punta Cana and Riviera Nayarit; the Blue Flags in Riviera Maya or Punta Cana; the Distintivo S granted by the Ministry of Tourism of Mexico to Grand Palladium Hotels & Resorts in Riviera Maya and Riviera Nayarit or the Cleaner Production certification of the Dominican Republic to the establishment of Grand Palladium Hotels & Resorts in Punta Cana.

  Palladium Hotel Group has announced its news for 2022 at Spanish travel trade show FITUR, including further details of its highly-anticipated opening of TRS Ibiza Hotel.   At the event, the President of Palladium Hotel Group, Abel Matutes Prats, and the company’s CEO, Jesús Sobrino, weighed up the last year, in which some of the group’s important projects have come to fruition. This includes two hotels in Sicily: Grand Palladium Sicilia Resort & Spa and Grand Palladium Garden Beach Resort & Spa; as well as Palladium Hotel Menorca and the new Only YOU Hotels in Valencia and Málaga. Furthermore, the reopened BLESS Hotel Madrid remains under the management of Palladium Hotel Group after the acquisition of the property by RLH Properties - the most important sale in Spain last year in terms of room rate.   The company closed 2021 with a turnover of 445 million euros, 131% higher than in 2020 and 40% lower than in 2019. It expects to surpass 2019’s revenue this year as a result of recent project launches. These include the BLESS Collection Hotel brand, the repositioning of some European hotels and the natural evolution of the rest of the hotels managed in the Caribbean.   The Group’s President and CEO assessed their primary role as hotel managers. The President of Palladium Hotel Group, Abel Matutes Prats, explained that “the company’s efficient change of structure has generated much more value by dedicating a great team exclusively to hotel management, and not other aspects in which Grupo Empresas Matutes is present. The results have been more than satisfactory for shareholders, myself among them, which we are very pleased about”.   Palladium Hotel Group’s CEO, Jesús Sobrino, expressed that “after more than 50 years of experience in the sector, we have focused on our managerial role. We are very pleased with our brand positioning and our future, having worked so hard during the quiet period on transforming our management model towards a more efficient, trustworthy, and digital one. We are advocating clear product differentiation and excellence, which will translate into good results and a promising future”. Speaking about BLESS Hotel Madrid, he explained that they “have continued consolidating the brand and establishing [themselves] as a reference point in Madrid, with a USP of hedonistic luxury and an attractive gastronomic and leisure offering, positioning us as Madrid’s most fun luxury hotel”.   2022 News: TRS Ibiza Hotel and Only YOU Hotels   The group has announced the inauguration of TRS Ibiza Hotel this year, the first in Europe from luxury brand TRS Hotels. Located in Cala Gració, an area known for its exceptional sunsets, the five-star hotel will house 378 exclusive guestrooms and suites. TRS Ibiza Hotel is introducing TRS Select club, an innovative addition to its luxury all-inclusive concept, which includes a broad gastronomic and leisure offering through agreements with exclusive third-party restaurants in Ibiza. Furthermore, the new TRS Ibiza Hotel will offer guests an exclusive butler service focused on personalising the client experience.   This year TRS Ibiza Hotel has been recognised by the Re Think Hotel competition, awarded annually by Habitat Futura to the 10 best sustainability and hotel renovation projects in Spain.   In terms of growth and investment in product development, Palladium Hotel Group will carry out important alterations to its Jamaican hotels and Grand Palladium Palace Ibiza Resort & Spa. Equally, the group intends to continue adding new establishments to the Only YOU Hotel chain, through its joint venture with El Corte Inglés. This year renovation works are expected to begin on what will be the brand’s fifth hotel, Only YOU Hotel Sevilla, whilst continuing to consider options in other exceptional city locations, in both Spain and other countries.   Expansion   After two years focused on reformulating its value proposition, Palladium Hotel Group is now resuming expansion plans, and to this end is assessing different markets suitable for each of its brands in the premium and luxury segments.   Sustainability   The group remains strongly committed to the circular economy, environment and community. It has announced that 100% of the energy consumed in its Spanish hotels, and nearly 20% of its global consumption, comes from renewable sources, whether that be through guarantees of origin or use of solar panels. Furthermore, it is committed to continue investment until reaching 50% of its total global energy consumption in its hotels is of renewable origin. In the interest of achieving this, all of Palladium Hotel Group’s hotels located in Playa d’en Bossa: Ushuaïa Ibiza Beach Hotel, Hard Rock Hotel Ibiza, Grand Palladium Palace Ibiza Resort & Spa and Grand Palladium White Island Resort & Spa, will install solar panels before the summer season begins.   Top Employer   Furthermore, Palladium Hotel Group has received the Top Employer certification at FITUR for the second consecutive year in Spain, Mexico, the Dominican Republic, Brazil and Jamaica. This recognises the company’s work to create a stimulating work environment, develop talent and leverage the wellbeing of its collaborators to positively impact the business.

• May 28 is the scheduled opening date for the Grand Palladium Sicilia Resort & Spa and Grand Palladium Garden Beach Resort & Spa - two new hotels located on the southern Italian island
• With this new opening, Palladium Hotel Group continues its expansion project in the Mediterranean.

  Palladium Hotel Group, one of Spain’s most established tourism groups, announces that the opening of Grand Palladium Sicilia Resort & Spa and Grand Palladium Garden Beach Resort & Spa, two new luxury resorts located on the Italian island of Sicily and one of its most ambitious projects, will take place on 28 May 2021.   With these two new openings, and after a difficult year for the sector, the group continues its ongoing project of expanding one of its key brands - Grand Palladium Hotels & Resorts; a luxury brand aimed at all kinds of audiences, families and couples alike, and offering a wide variety of exclusive services for an unforgettable holiday.   After its consolidation in the Caribbean and Ibiza, the brand lands again in Europe, choosing one of the biggest destinations for beach breaks with the Italian coast, and taking another step in the expansion of the group in the Mediterranean.   "Despite a difficult year for the sector, at Palladium Hotel Group we’re continuing to work to ensure that our guests have new destinations to enjoy their holidays. Together with the Balearic Islands, Sicily is one of those corners of the Mediterranean where we all want to escape, and we have adapted the services so that our guests enjoy a safe and sustainable stay, in the current context and beyond", said Sergio Zertuche, Chief Sales & Marketing Officer of Palladium Hotel Group.   Two new resorts inspired by ‘la bella vita’   Sitting on the beachfront, with a privileged location in the town of Campofelice di Roccella, close to Palermo and the airport, Grand Palladium Garden Beach Resort & Spa and Grand Palladium Sicilia Resort & Spa have 10 hectares of exclusive facilities, inspired by ‘la bella vita’ with a total of 469 rooms and suites.   The two new hotels are designed for all types of travellers, including couples, families and groups. They offer all the services and facilities that have become recognisable of the Grand Palladium Hotels & Resorts brand, such as the Infinite Indulgence service®, which invites guests to escape and enjoy their holiday without limits. In addition, the Dine Around programme enables guests to taste the dishes of the three à la carte restaurants and six bars that make up the resort.   Its facilities and services also include four swimming pools; Zentropia Palladium Spa & Wellness; Baby Club and Mini Club for kids; a full programme of activities and live shows, as well as a wide variety of multi-purpose rooms and outdoor spaces, perfect for all kinds of events with the maximum safety measures given the current situation.   A unique and safe holiday   Finally, it is important to remember that to continue to guarantee the safety of guests in all its hotels and to be able to take care of them during their stay, Palladium Hotel Group has strict health and safety protocols certified by SGS, the world's leading company in inspection, verification, testing and certification, recognised as a reference for quality and integrity.   -Ends-   Link to a collection of high-res images: https://www.dropbox.com/sh/4r48wa3xfhdi1to/AACFe2NSYOXLVHIBdyn6iJA2a?dl=0   About Palladium Hotel Group Palladium Hotel Group is a Spanish hotel chain with fifty years of experience. The chain has 48 hotels and more than 14,000 rooms in six countries: Spain, Mexico, Dominican Republic, Jamaica, Italy and Brazil, and operates 10 brands: TRS Hotels, Grand Palladium Hotels & Resorts, Palladium Hotels, Palladium Boutique Hotels, Fiesta Hotels & Resorts, Ushuaïa Unexpected Hotels, BLESS Collection Hotels, Ayre Hoteles, Only YOU Hotels, as well as licensed brand Hard Rock Hotels in Ibiza and Tenerife. The Palladium Hotel Group hotels are characterised by their philosophy of offering customers a high standard of quality in its products and services and excellent value. Palladium Hotel Group is owned by Grupo Empresas Matutes (GEM). www.palladiumhotelgroup.com   Media Enquiries  Palladium Hotel Group is represented by LOTUS in the UK. Please contact Kate McWilliams and Georgina Oakley at [email protected] / 0207 953 7470

Spanish hotel company, Palladium Hotel Group is preparing for the winter sun season with the announcement of the re-opening of properties in Mexico and the Dominican Republic.   From 2 October, the group’s four hotels in Mexico’s beautiful Riviera Maya will be open for guests: the five-star, family-friendly Grand Palladium White Sand Resort & Spa, Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, as well as the five-star, adults-only TRS Yucatan Hotel.   The four all-inclusive properties sit next to each other on one of the most famous stretches of the Mexican Caribbean coastline, known for its sparkling ocean, picturesque white sand and lush jungle vegetation. The expansive properties offer plenty of space for guests to relax and switch off, whilst also being able to respect social distances with vast outdoor areas, secluded private corners and spacious common areas.   With plenty of options for adventure, historical Mayan sites and world-class diving nearby, the region is a popular winter sun destination, and the four hotels provide the perfect base to relax, indulge and be looked after by Palladium Hotel Group’s unrivalled team. Through the group’s Infinite Indulgence® offering, Grand Palladium guests have access to the world-class services, thrilling entertainment programme and diverse dining experiences across all three properties, while TRS guests will enjoy a more personalised all-inclusive resort experience.   Palladium Hotel Group will welcome guests to its hotels in the Dominican Republic from 19 November with the opening of its five-star hotels in Punta Cana: Grand Palladium Punta Cana Resort & Spa, Grand Palladium Bavaro Suites Resort & Spa, Grand Palladium Palace Resort Spa & Casino and the adults-only TRS Turquesa Hotel. Located together in a privileged location on the shores of Bávaro Beach on the northeast coast of the Dominican Republic, guests can enjoy the Caribbean island’s year-round tropical climate while enjoying the resorts various swimming pools, wide sandy beach, activities and entertainment all available through Infinite Indulgence®. This will be followed by the opening of TRS Cap Cana Hotel on 18 December in time for the festive season. This five-star, adults-only resort sits on an exclusive seafront area of Cap Cana and offers state-of-the-art facilities and luxury services including two serene pools with waiter service, an extensive gym and Zentropia Palladium Spa and Wellness, as well as a personal butler and 24-hour room service.   Redefining the travel experience with maximum health and safety guarantees Palladium Hotel Group looks to open these nine hotels with a firm commitment to the utmost safety and wellbeing of its guests.  Free medical assistance insurance is offered to all guests staying at these properties, which protects guests against any unforeseen circumstances related to Covid-19. This includes covering expenses such as medical and hospital costs, transfers or stay extension.   In addition, Palladium Hotel Group has created a new health and safety protocol, which is being implemented in partnership with SGS – the global leader in inspection, verification, analysis and certification, to guarantee that its hotels continue to be safe environments. Measures include digital check in and check out, extra hand sanitisation points, enhanced staff training, adaptation of spaces to ensure safe social distancing, and the promotion of technology providing information via apps, the room television and the hotel website.   The group is also giving its staff and customers an extra level of confidence in terms of hygiene and safety with a number of officially recognised seals from reputable organisations and bodies to further demonstrate its commitment and compliance to leading global standards. These include the ‘Clean & Safe’ and ‘Process’ seals by SGS, the ‘Stay Safe Plus Insurance’ seal showcasing the additional Covid-19 cover for hotel guests, and the ‘Safe Travels’ seal awarded by the World Travel & Tourism Council (WTTC) for its stringent health and hygiene processes.   With this, as well as flexible booking terms and easy and transparent cancellation policies, Palladium Hotel Group aims to open its properties in Mexico and the Dominican Republic with the maximum guarantees, so that employees and guests are protected at all times and travellers can enjoy a well-deserved winter sun holiday.   Working with the UK travel trade Palladium Hotel Group would also like to take this opportunity to thank the UK travel trade for their ongoing commitment to the brand. Nacho Gozalbo, Commercial Director, says: “We appreciate the challenges that we have all been facing recently and particularly those faced by the retail travel trade. We know that the evolution of the pandemic has put a huge amount of pressure on the travel industry both in Spain and in the United Kingdom but we feel confident that we can all recoup some of the losses this year over the winter period with bookings to the Caribbean. Of course, we continue to monitor the travel regulations in our key source markets, such as in the UK and we hope progress is made soon with regards to travel restrictions and quarantines. We would like to thank our UK agents for continuing to support us during these challenging times and we look forward to organising more agent events in the UK and hosting more UK agents on Palladium FAM trips, as soon as we are able.”   -Ends-   About Palladium Hotel Group Palladium Hotel Group is a Spanish hotel chain with fifty years of experience. The chain has 48 hotels and more than 14,000 rooms in six countries: Spain, Mexico, Dominican Republic, Jamaica, Italy and Brazil, and operates 10 brands: TRS Hotels, Grand Palladium Hotels & Resorts, Palladium Hotels, Palladium Boutique Hotels, Fiesta Hotels & Resorts, Ushuaïa Unexpected Hotels, BLESS Collection Hotels, Ayre Hoteles, Only YOU Hotels, as well as licensed brand Hard Rock Hotels in Ibiza and Tenerife. The Palladium Hotel Group hotels are characterized by their philosophy of offering customers a high standard of quality in its products and services and excellent value. Palladium Hotel Group is owned by Grupo Empresas Matutes (GEM). www.palladiumhotelgroup.com   Media Enquiries For more information please contact Kate McWilliams and Georgina Oakley at LOTUS (02079537470 / [email protected]).