Pleasant Holidays specializes in customized individual, incentive and group travel, ranging from luxury to economy, working with over 22,000 travel agencies nationwide, providing travel to over 500,000 customers annually to Hawaii, Mexico, Tahiti, Fiji, Australia, New Zealand, South Pacific, Cook Islands, Asia and Las Vegas.
Pleasant Holidays, founded in 1959, is dedicated to providing superior travel experiences. We are committed to earning and maintaining the loyalty of our customers by creating exceptional travel values, supported by the finest services.
By developing the talents of our team members, maximizing our partnerships and embracing technology, we will ensure success in achieving profitability and growth.
Pleasant Holidays is recognized annually with numerous travel industry awards for excellence for extraordinary customer service including “Best Tour Operator, Hawaii” for an unprecedented 15 consecutive years 2004 – 2018, and “Best Tour Operator, Australia, New Zealand, South Pacific” 2016 – 2018.
Pleasant Holidays is dedicated to excellence and aspires to be the leading provider of worldwide travel.
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08 Dec 24
Partner News
Pleasant Holidays Receives Elite Status In Hawaii Tourism’s Qurator Program, Recognizing Its Commitment To Sustainable Hawaii TravelPleasant Holidays today announced it has earned the highest status in the Hawaii Tourism ...Read morePleasant Holidays Receives Elite Status In Hawaii Tourism’s Qurator Program, Recognizing Its Commitment To Sustainable Hawaii Travel - News & announcementsPleasant Holidays today announced it has earned the highest status in the Hawaii Tourism Authority’s Qurator program, which honors positive contributions to the environment, culture and the economy. Qurator Elite status is reserved for Hawaii businesses that meet the highest standards across six categories: environment, cultural support, equity, safety, community, and guest experience. Elite status companies enhance the quality of life in Hawaii while making efforts to protect the environment and culture. “Qurator is the state of Hawaii’s official mark of excellence, and Qurator Elite status is a recognition of Pleasant Holidays’ reputation as a travel provider with a commitment to responsible and sustainable tourism,” said Jack E. Richards, President and CEO. Pleasant Holidays’ roots are in Hawaii travel dating back to 1959, and we have many employees who live in Hawaii and care deeply about their home state.” “Qurator isn’t just a stamp of approval,” said Mufi Hannemann, Hawaii Tourism Authority board chair. “It speaks to a set of brand values for the Hawaiian Islands, that we care deeply about our land, our people, our culture, and our guests. It’s a recognition of the interdependent relationship between businesses, visitors and our broader local community.” Pleasant Holidays offers Hawaii vacations at more than 175 hotels and resorts, plus cruise vacations on Norwegian Cruise Line’s Pride of America as well as activities and sightseeing tours online at PleasantActivities.com. The site features real-time inventory and pricing for Hawaii’s most popular attractions including Pearl Harbor, Polynesian Cultural Center, Hawaiian luaus and more. Pleasant Holidays features award-winning, U.S.-based customer service and reservations professionals. The company offers custom vacations to 84 countries and 189 destinations worldwide, including accommodations, flights on 108 airlines with premium economy and business-class seating for maximum comfort, commissionable arrival and departure transfer services, destination experiences and Hertz car rentals. Pleasant Holidays and Journese highly recommend travel protection coverage for vacations with up to 100 percent commission protection and Cancel-For-Any-Reason options to protect travelers’ vacation investment. Travel protection coverage also is available for river and ocean cruise vacations. Through Pleasant Activities, the company also provides concierge service for hotels and resorts throughout the Hawaiian Islands. Hotels can learn more about a sustainable concierge experience by contacting Mark Klaschka, Vice President & Managing Director, Hawaii, at [email protected]. For more information or to make a booking, visit PleasantHolidays.com. Travel advisors can visit PleasantAgent.com. For more information on Qurator, visit https://qurator.travel. -
26 Nov 24
Partner News
Pleasant Holidays Launches Expeditions & Adventures Section To Showcase Custom Experiential Travel Opportunities For AdvisorsPleasant Holidays today launched a new section of its travel advisor website highlighting custom ...Read morePleasant Holidays Launches Expeditions & Adventures Section To Showcase Custom Experiential Travel Opportunities For Advisors - News & announcementsPleasant Holidays today launched a new section of its travel advisor website highlighting custom vacation options for travelers seeking unique experiences: Expeditions & Adventures. This new section shines a spotlight on Pleasant Holidays’ most exhilarating commissionable vacation choices, from Alaska cruises, polar expedition cruises and Costa Rica guided vacations to African safari outings, ski and snowboard vacations and rail tours through Ireland. Travel advisors can view the page at pleasantholidays.com/pb/Expeditions-and-Adventures-TA. Featured vacations, tours and excursions include cruises aboard Atlas Ocean Voyages, Norwegian Cruise Line, Windstar Cruises and Celestyal Cruises; Escorted vacations in Costa Rica, Guatemala, Argentina and Peru; nature tours in Borneo; safari packages to Kruger National Park in South Africa and Victoria Falls on the Zambia/Zimbabwe border; one- and two-day rail tours in Ireland; ski & snowboard vacations in California, Nevada, Colorado, Utah, Wyoming and Canada; U.S. national park vacations and Nile river cruises. “Expeditions & Adventure Travel is one of the fastest-growing segments, and this new section of our website puts it all together in one place,” said Jack E. Richards, President and CEO. “Pleasant Holidays is making it simple and convenient for travel advisors to assist their clients in selecting the ideal experiential vacation.”.” Along with unique destination experiences, Pleasant Holidays offers custom vacations to 84 countries worldwide, along with river and ocean cruise vacations with 100 percent U.S.-based customer service and reservations agents, flights on 108 airlines in all classes of service for maximum comfort, commissionable arrival and departure transfers and Hertz car rentals. Pleasant Holidays highly recommends travel protection coverage for international vacations with up to 100 percent commission protection and Cancel-For-Any-Reason options to protect travelers’ vacation investment. -
19 Nov 24
Partner News
Pleasant Holidays, Journese Expand National Sales Team With Addition Of Three New MembersPleasant Holidays and its luxury brand, Journese, today announced the addition of three top-performing ...Read morePleasant Holidays, Journese Expand National Sales Team With Addition Of Three New Members - News & announcementsPleasant Holidays and its luxury brand, Journese, today announced the addition of three top-performing sales professionals to their national sales team with the purpose of assisting travel advisors achieve success growing sales and income. Based in New Jersey, Lil Musmanno represents the newly created New York/New Jersey metro territory; Nicole Isaac is based in Bethlehem, PA, and covers the Mid-Atlantic states and Los Angeles-based Ana Hernandez is responsible for the Los Angeles metro area. All three are driven to build – and re-establish – connections with travel advisors in their regions to identify new leisure travel opportunities and strategies to grow commission income for package bookings of FIT, cruise vacations, destination wedding & honeymoon travel, Groups, incentive travel and more. They join a nationwide team of 15 full-time Business Development Managers based across the U.S., including one dedicated to assisting travel advisors with cruise vacations. Musmanno, who has more than 35 years’ experience working with travel advisors in the New York/New Jersey area, said she aims to build confidence in advisors to sell resorts and destinations that are new to them. “I am looking forward to building relationships with new advisors and strengthening relationships with accounts I’ve worked with in the past, as well as educating and supporting travel advisors to increase their sales by conducting in-person and virtual trainings.” Isaac has been in the travel industry for 29 years and brings long-lasting client relationships to Pleasant Holidays and Journese. “My strong understanding of resorts, destinations, and being a team player have been key in my travel industry journey. My goal is to be recognized as a trusted partner, sustaining growth for both the company and travel advisors.” “I am determined to expand Pleasant Holidays' network and empower travel agents by demonstrating how they can leverage our services to enhance their clients' experiences and significantly boost their revenue,” said Hernandez, who has won awards as a travel advisor and as a cruise reservation specialist. Pleasant Holidays and Journese offer custom vacations to 84 countries worldwide, along with river and ocean cruise vacations with 100 percent U.S.-based customer service and reservations agents, flights on 108 airlines in all classes of seating for maximum comfort, commissionable arrival and departure transfers, destination experiences and Hertz car rentals. Pleasant Holidays and Journese highly recommend travel protection coverage for international vacations with up to 100 percent commission protection and Cancel-For-Any-Reason options to protect travelers’ vacation investment. For more information or to make a booking, travel advisors can visit PleasantAgent.com or call 1-800-448-3333 or visit Journese.com or call 1-800-442-9244. Pleasant Holidays and Journese are members of Tourism Cares, the American Society of Travel Advisors (ASTA) and active members of the United States Tour Operator Association (USTOA) and participate in the $1 Million Travelers Assistance Program. -
09 Nov 24
SPECIALS
Thank YOU for your service! Pleasant HolidaysSAVE 10% on Pleasant Holidays® or Journese® vacations when you present your active military, ...Read moreThank YOU for your service! Pleasant Holidays - News & announcementsSAVE 10% on Pleasant Holidays® or Journese® vacations when you present your active military, first responder or healthcare professional ID at the time of booking.
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05 Nov 24
NEWS
Pleasant Holidays adds Roatan to Central America portfolioPleasant Holidays and luxury sister brand Journese have expanded their respective Central America portfolios with ...Read morePleasant Holidays adds Roatan to Central America portfolio - News & announcementsPleasant Holidays and luxury sister brand Journese have expanded their respective Central America portfolios with the addition of the island of Roatan, Honduras. They offer custom vacations at resorts ranging from rustic boutique accommodations to full-service luxury resorts with nonstop flights from gateways across the US. Roatan is one of the best diving destinations in the Caribbean with coral reefs that are part of the second largest barrier reef system in the world. "Roatan is a popular winter island getaway whose resorts specifically cater to American travelers," said Jack E. Richards, President and CEO. "Travel advisors now have the ability to book vacation packages with nonstop flights to Roatan that very few US tour operators offer." To celebrate the expansion, Pleasant Holidays and Journese have a range of exclusive offers at five hotels and resorts. Anthony's Key Resort: $250 OFF per person for 2025 bookings on vacations of 7 nights or longer. Book by 12/15/2024 for travel 01/06/2025 – 12/15/2025. Barefoot Cay Boutique Resort & Marina: SAVE 10% and receive daily breakfast plus 2 complimentary dives. Book by 12/15/2024 for travel through 07/31/2025. Ibagari Boutique Hotel: SAVE 25% on vacations of 4 nights or longer. Book by 12/15/2024 for travel through 12/31/2024. Kimpton Grand Roatan Resort & Spa: Complimentary daily buffet breakfast for two. Book by 12/15/2024 for travel through 06/30/2025. Las Verandas Hotel & Villas: 25% OFF valid for travel through 12/19/2024. 15% OFF for travel 04/01/2025 – 12/19/2025. Direct flights to Roatan International Airport (RTB) are available year-round from Dallas and Miami on American Airlines. United flies from Houston and there is seasonal service from Atlanta and Denver on Delta Air Lines and from Minneapolis on Sun Country Airlines. Travel advisors can book commissionable ground transfers with Pleasant Holidays and Journese provided by the hotel or resort. A popular stop on cruise itineraries, Roatan is notable as a snorkeling and scuba diving, with a diverse array of marine life. Pleasant Holidays and Journese now offer eight countries in Central & South America and 84 countries worldwide, along with river and ocean cruises.Related News Stories:
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02 Oct 24
SPECIALS
Pleasant Holidays® And Journese® Announce Up To $3,000 Group Booking Bonus At Participating Marriott Hotels & Resorts WorldwidePleasant Holidays and its luxury brand, Journese, today announced up to $3,000 in bonuses ...Read morePleasant Holidays® And Journese® Announce Up To $3,000 Group Booking Bonus At Participating Marriott Hotels & Resorts Worldwide - News & announcementsPleasant Holidays and its luxury brand, Journese, today announced up to $3,000 in bonuses for Group and Boutique Group bookings at nearly 100 Marriott Hotels & Resorts worldwide. The incentive is available for contracted Groups of 10 rooms or more as well as FIT Boutique Groups of five rooms or more when booked by Dec. 20, 2024 for travel through the end of 2026. The standard Group Booking Bonus is doubled at most participating hotels and tripled at select participating hotels and resorts and is valid in destinations including Asia, Central America, Europe, Hawaii, Mexico, the Middle East and the continental United States. “Pleasant Holidays and Journese offer award-winning service and support for multi-generational families, business incentive travel, friends’ gatherings, weddings, honeymoons and any travel party requiring five or more rooms,” said Jack E. Richards, President and CEO. “This expanded booking bonus from Marriott Hotels & Resorts offers a generous incentive for booking Groups and Boutique Groups at some of the world’s most in-demand hotels and resorts.” In addition to the Group Booking Bonus, most participating hotels and resorts are offering added values including reduced rooming list cut-off dates and generous attrition terms, room upgrades, in-room amenities and welcome beverages. Plus, travel advisors earn TRIP Points for every contracted Group or FIT Boutique Group booking, which can be redeemed toward their own personal travel through Pleasant Holidays and Journese to any destination offered including ocean or river cruises. Pleasant Holidays and Journese highly recommend travel protection coverage with up to 100 percent commission protection and Cancel-For-Any-Reason options to protect travelers’ vacation investment. The bonus is valid for new Group bookings of three nights or longer made Oct. 1, 2024 – Dec. 20, 2024 for travel through Dec. 31, 2026. It will be issued to the travel agency following completion of travel. The total maximum bonus payable is $3,000 per advisor or agency, per group. Agency management approval is required for individual travel advisor rewards, and the program subject to change or cancellation at any time without notice. Travel advisors can email [email protected] or call 800-542-9244 for Pleasant Holidays Group reservations or 800-818-9080 for Boutique Groups. For Journese, email [email protected] or call 888.999.4176 for Groups or 888.616.8168 for Boutique Groups. Pleasant Holidays and Journese are members of Tourism Cares, the American Society of Travel Advisors (ASTA) and active members of the United States Tour Operator Association (USTOA), and participate in the $1 Million Travelers Assistance Program. -
24 Sep 24
Partner News
Mexico Travel Restrictions On Electronic DevicesPlease be aware that the government of Mexico has placed restrictions on the number ...Read moreMexico Travel Restrictions On Electronic Devices - News & announcementsPlease be aware that the government of Mexico has placed restrictions on the number of electronic devices and other equipment when entering the country.
ONE portable computer, laptop, tablet or similar computing device (e.g. an iPad) can be imported per passenger without incurring any import fee. However, there are restrictions on multiple devices. Additional devices are considered separate items and may result in an import fee. Other limitations include:- 3 cell phones
- 2 cameras
- 1 pair of binoculars
- 1 dedicated GPS device
- 4 fishing poles
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08 Jul 24
NEWS
Journese launches Bucket List Vacation agent incentiveLuxury operator Journese has rolled out its latest travel agent incentive. Agents can earn 500 ...Read moreJournese launches Bucket List Vacation agent incentive - News & announcementsLuxury operator Journese has rolled out its latest travel agent incentive. Agents can earn 500 Bonus TRIP points for every new registered Journese booking with any Bucket List partner resort or cruise. Bookings must be made by August 31, 2024 for travel until August 31, 2025. The top three agents will earn a two-night stay at one of Hilton’s All-Inclusive Resorts in Mexico or an upgraded stay at New York Marriott Marquis. Travel agents will earn 100 Bonus TRIP Points for each booking registered the same day it is confirmed, 100 Bonus TRIP points for each activity booked, and 100 Bonus TRIP points for each additional land component. They must register bookings by September 15, 2024 to qualify. Bucket list experiences include suite accommodations at Bulgari Hôtel Paris; swim-up suites at Secrets St. James Montego Bay and a private picnic by the waterfall at COMO Shambala Estate in Indonesia. Travelers will enjoy a range of amenities like cooking classes and butler service on Scenic Luxury Cruises & Tours on a Europe river cruise or small ship discovery cruises in Fiji with Captain Cook Cruises. There are more than 150 resorts and cruises across Africa, Asia, Australia, Canada, Caribbean, Central & South America, Europe, Maldives, Mexico, Middle East, New Zealand, South Pacific, The Hawaiian Islands and the US. “Journese delights in creating ‘wow’ moments for our travel advisors’ most discerning clients,” said Amy Comparato, Senior Brand Director, Journese.Related News Stories: AlUla Spring 2024 Newsletter - News, openings and developments ...
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03 Jul 24
NEWS
Pleasant Holidays rolls out new Caribbean sales brochurePleasant Holidays has released its newest digital sales brochure for the Caribbean. It showcases more ...Read morePleasant Holidays rolls out new Caribbean sales brochure - News & announcementsPleasant Holidays has released its newest digital sales brochure for the Caribbean. It showcases more than 300 Caribbean hotels and resorts on 24 islands, as well as cruise vacations; tours, excursions, and transportation options. To celebrate the launch, Pleasant Holidays is offering $150 savings on vacation packages at dozens of participating Caribbean hotels. These include brands like Inclusive Collection, part of Hyatt Hotels & Resorts; Marriott Hotels & Resorts; RIU Hotels & Resorts; Sandals & Beaches Resorts and more. The offer is valid for new vacation packages of five nights or longer booked by August 11, 2024 for travel through April 30, 2025. "The abundance of luxury and all-inclusive resorts in the Caribbean make it one of Pleasant Holidays' most popular destinations every year," said Jack E. Richards, President and CEO. Pleasant Holidays' Caribbean digital sales brochure features dynamic, interactive regional maps showing locations of hotels and details on points of interest, with high-resolution photo galleries. The 148-page brochure highlights Pleasant Holidays' most-booked Caribbean hotels and resorts with half-page and full-page listings. The brochure also contains a comprehensive chart listing the amenities available at a wide selection of Caribbean hotels and resorts. The brochure also has sections on cruise vacations, group travel, destination weddings & honeymoons, family vacations, and adults-only resorts. Additional redesigned brochures are available for all Pleasant Holidays destinations. The new digital Caribbean brochure is available for viewing or download in the Travel Advisor Resource Center at www.PleasantAgent.com.Related News Stories: Pleasant Holidays | Journese - TravelMole Vietnam Airlines rolls out Amadeus Altéa PSS tech JetBlue lands in Edinburgh Turkish Airlines rolls out real-time translation at airports - TravelMole Turkish Airlines unveils new NDC platform If Only rolls out British Airways campaign - TravelMole Traveltek - TravelMole Celestyal Cruises - TravelMole
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20 May 24
NEWS
Pleasant Holidays rolls out new incentive for Travel & Tourism WeekPleasant Holidays and luxury sister brand Journese unveiled a new exclusive travel advisor incentive in ...Read morePleasant Holidays rolls out new incentive for Travel & Tourism Week - News & announcementsPleasant Holidays and luxury sister brand Journese unveiled a new exclusive travel advisor incentive in recognition of National Travel & Tourism Week. Travel advisors can earn hotel nights in Europe along with bonus TRIP Points for all bookings made between May 20-24, 2024. It is valid with Pleasant Holidays and Journese, including group bookings. Various prizes for top selling travel advisors are up for grabs: Grand Prize: Six hotel nights in London and Paris: Three nights at Meliá White House London and three nights at Hotel Napoléon Paris plus 5,000 Bonus TRIP points to the top sales producer by revenue for Pleasant Holidays and Journese combined. Second Prize: Three nights at The Westin Excelsior, Rome plus 3,000 TRIP points to the second-highest sales revenue producer for Pleasant Holidays and Journese combined. Daily Prizes: The top travel advisor in daily sales by revenue for each brand both earn 1,000 TRIP points. The bonus TRIP Points will be added to travel advisors' accounts automatically at the end of the booking period without the need to register bookings. The number of qualifying bookings that can be made by each travel advisor is unlimited during the incentive period. The winning travel advisors will be notified within 10 days. A minimum threshold of $30,000 in revenue during the incentive booking period is required to qualify for the Grand Prize and Second Prize. TRIP is the Pleasant Holidays and Journese travel reward incentive program. It awards travel advisors points for FIT & Group bookings redeemable for personal travel to any destination or cruise offered. "We are celebrating National Travel & Tourism Week by highlighting the people who make it all possible – travel advisors," said Jack E. Richards, President and CEO. "This incentive is our way of saying 'thank you.'" National Travel and Tourism Week (NTTW) is an annual tradition to celebrate the U.S. travel community and travel's important role in American life and the economy. NTTW was established more than 40 years ago by the U.S. Travel Association.Related News Stories: Pleasant Holidays, Journese roll out group booking bonus New Journese travel advisor incentive rolls out Turkish Airlines rolls out real-time translation at airports - TravelMole Pleasant Holidays, Journese add Guatemala vacation packages Turkish Airlines unveils new NDC platform Pleasant Holidays | Journese - TravelMole JetBlue gives up on merger with Spirit Airlines Spirit Airlines to defer Airbus orders, furlough pilots Traveltek - TravelMole Celestyal Cruises - TravelMole
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05 May 24
TRAINING | COMPETITION
Pleasant Pro AcademyWelcome to Pleasant Pro Academy. We are thrilled that you are interested in learning ...Read morePleasant Pro Academy - News & announcementsWelcome to Pleasant Pro Academy. We are thrilled that you are interested in learning more about the Pleasant Holidays family of brands and becoming a Pleasant Pro Certified Specialist. Pleasant Holidays has grown from a niche operator focused on Hawaii package vacations to one of the largest travel advisor-focused travel companies in the United States, now offering destinations that span the globe. Trust Pleasant Holidays to have everything your clients need for a memorable vacation experience, including flights on all major airlines in all classes of service; 2,000+ vetted hotels and resorts, most offering real-time rates and availability; 17 cruise lines offering ocean voyages and river cruise options; vacation rentals; car rentals and airport transfers; and commissionable sightseeing tours, activities and cultural experiences. Plus, you’ll enjoy competitive commission rates and our generous loyalty program that rewards you with points redeemable for personal travel. Becoming a Pleasant Pro Certified Specialist is just the first step to unlocking a world of exciting opportunities for you and your clients. Visit Pleasant Pro Academy to complete the course, and we hope you enjoy learning more about the World of Pleasant Holidays. -
Pleasant Holidays Europe Brochure - News & announcements