Singapore Airlines Group carriers SIA and Scoot carried 19.2 million passengers in the first half of 2024, a 10.8% year-on-year increase. However due to capacity expansion of 11%, load factor dipped by 2.4% to 86.4%. SIA says demand for air travel remained healthy in the first six months as group revenue rose $335 million (+3.7%) to $9,497 million. Passenger flown revenue was up $118 million it said. Still increased competition impacted its yields, which fell 5.6%. Despite the impact of general price inflation, the Group kept the rise in non-fuel costs to be largely in line with the 10.6% growth in overall capacity. Overall, the Group recorded an operating profit of $796 million in the first half which is down $758 million from the previous year. The Group posted a net profit of $742 million, $699 million less than the previous year primarily due to the weaker operating performance. Other contributing factors included lower net interest income and a loss on disposal of aircraft, spares, and spare engines versus a gain last year. As of 30 September 2024, Group shareholders’ equity was $13.7 billion, a $2.6 billion decline from 31 March 2024, largely due to the redemption of all remaining Mandatory Convertible Bonds (MCBs) in June 2024. As of 30 September 2024, the Group’s passenger network covered 127 destinations in 36 countries and territories. SIA served 78 destinations while Scoot served 71. 

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Singapore Airlines is investing a cool S$1.1 billion in a multi-year programme to upgrade the premium travel experience on its long haul network. The airline will install all-new long-haul cabin products across 41 Airbus A350-900 long-haul and ultra-long-range (ULR) aircraft. SIA will introduce a First Class cabin in its seven A350-900ULR aircraft, which travel on the longest routes. Business Class customers will get an elevated travel experience with SIA’s upcoming Business Class seats, featuring greater levels of privacy and comfort in all 41 aircraft. These A350-900 First Class and Business Class products will have spacious layout and ergonomic elements. Premium Economy Class and Economy Class cabins will also be refreshed. Alongside the cabin products, the next version of SIA’s KrisWorld in-flight entertainment (IFE) system will offer more personalisation across all cabin classes. First Class and Business Class seats will also feature new in-flight entertainment screens. Goh Choon Phong, CEO, Singapore Airlines, said: “Over the past six years, we have extensively engaged customers and stakeholders in the design of our next-generation long-haul cabin products.” “The new First Class and Business Class seat designs will push the boundaries of comfort, luxury, and modernity.” The aircraft will be retrofitted by SIA Engineering Company in Singapore. The first retrofitted A350-900 long-haul aircraft is expected to enter service in the second quarter of 2026, while the first A350-900ULR variant will follow in the first quarter of 2027. The entire programme is targeted for completion by the end of 2030. Post-retrofit, the 34 A350-900 long-haul aircraft will be configured with 42 Business Class seats, 24 Premium Economy Class seats, and 192 Economy Class seats. The seven A350-900ULR variants will feature four First Class seats, 70 Business Class seats, and 58 Premium Economy Class seats. 

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Air India and Singapore Airlines (SIA) have agreed to significantly expand their airline codeshare partnership. They are adding 11 Indian cities and another 40 international destinations to their network. This marks the first extensive expansion of codeshare arrangements between the airlines since 2010. It results in enhanced travel options between Singapore and India, as well as beyond. From 27 October 2024, Air India and SIA will codeshare on each other’s flights between Singapore and the Indian cities of Bengaluru and Chennai. This increases their total weekly scheduled airline codeshare services between the countries to 56 from 14. SIA will codeshare on Air India’s domestic flights between Delhi and Amritsar, Bengaluru, Coimbatore, Lucknow, and Varanasi, between Mumbai and Ahmedabad, Amritsar, Bengaluru, Coimbatore, Goa, Jaipur, Kolkata, Lucknow, and Thiruvananthapuram, as well as between Kolkata and Guwahati. Air India customers will be able to access 29 destinations across SIA’s network. These include Adelaide, Perth, and Sydney (Australia), Bandar Seri Begawan (Brunei), Phnom Penh and Siem Reap (Cambodia), Denpasar, Jakarta, Medan, and Surabaya (Indonesia), and Kuala Lumpur and Penang (Malaysia). SIA customers will also be able to connect to Air India’s international services from Bengaluru, Delhi, and Mumbai to 12 destinations across Europe, the Middle East, and Africa. These include Copenhagen, Paris, Frankfurt and Birmingham, London-Gatwick, and London-Heathrow (United Kingdom). Both airlines plan to progressively include other destinations in their network to the airline codeshare arrangements. 

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Singapore Airlines is ramping up London Gatwick flights. From 30 March 2025, SIA will offer daily service to London Gatwick, up from the current five-times a week service. Including its Heathrow schedule, Singapore Airlines will fly five times a day from London. However, SIA will suspend its Manchester to Houston transatlantic service from 1 April 2025. The five-times weekly Singapore to Manchester portion of the route will continue. The airline is also adding more frequencies to other European cities including Rome, which will increase to five times a week from 26 June 2025 to 28 August 2025 SIA will delink its three-times weekly Singapore-Milan-Barcelona flights from 24 June 2025 to 7 September 2025, and operate more direct flights between Singapore and the two European cities. Flights to Adelaide, Australia will go up to 10 flights a week for the Northern Winter 2024 and Northern Summer 2025 seasons, up from the current seven-times weekly services. Frequencies to Ho Chi Minh City, Vietnam will rise to three times daily. Dai Haoyu, Acting SVP, Marketing Planning at Singapore Airlines, said: "These adjustments, ahead of next summer, cater to the higher demand to several destinations, particularly during the traditional mid-year peak travel season."  

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Singapore Airlines will pay thousands in compensation to passengers  injured on a London to Singapore flight that was hit by severe turbulence. The flag carrier said it will pay $10,000 passengers who had minor injuries. For more serious injuries, there will be an initial payment of $25,000 for ‘immediate needs. It will then have discussions about compensation for those who require ongoing assistance for their specific ‘circumstances.’ The airline has been covering medical expenses. A 73-year-old British man died and many were seriously injured on the flight as it flew over Myanmar. The plane was immediately diverted to Bangkok. Singapore Airlines hasn’t said how many people will be eligible for the pay-outs. Over 100 people received medical attention. Some suffered spinal cord and brain injuries. Singapore Airlines has already offered full refunds for all passengers. It also offered several hundred dollars to all passengers for immediate expenses following the diversion. Following the incident the airline tweaked its seatbelt policy. 

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Cathay Pacific and Singapore Airlines have inked a Memorandum of Understanding to collaborate on a broad range of sustainability initiatives. These joint efforts are aimed at advocating for sustainable aviation fuel use in the Asia-Pacific region, a critical decarbonisation lever for the sector. They will work to share best practices to boost sustainability performance. The MoU was signed by Cathay Group CEO Ronald Lam and Singapore Airlines CEO Mr Goh Choon Phong, both in Dubai for the recent IATA Annual General Meeting . The agreement focuses on a collective commitment to achieve net zero carbon emissions by 2050, and to drive sustainability changes. Firstly, Cathay and SIA will jointly advocate for the greater use of SAF in the Asia-Pacific region. This will include raising public awareness about SAF's role in decarbonising aviation The airlines will also explore potential opportunities for joint procurement of SAF at selected locations. These are aimed at boosting SAF production. The second area of focus will be the exchange of best practices to reduce single-use plastics, minimise waste, and improve energy efficiency in ground and cargo operations. Cathay CEO Ronald Lam said: "Our collaboration aims to accelerate and support the development of the SAF supply chain in the region.” “We are undertaking a multi-pronged approach to contribute to the aviation industry's transition.” 

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Singapore Airlines Group posted its highest annual operating and net airline profits ever, earning $2.67 billion in FY2023/24. SIA and Scoot carried a combined 36.4 million passengers, which is up 37.6% year-on-year. A As a result, the Group passenger load factor was up 2.6% to a record 88%. Group revenue rose $1,2 billion to $19 billion with a double digit increase in passenger flown revenue. As of 31 March 2024, the two airlines’ operating fleet consisted of 200 aircraft with an average age of seven years and three months. In April 2024, the Group added one Airbus A350-900 and two Embraer E190-E2 aircraft to its fleet with 89 aircraft on order. The passenger network now spans 118 destinations in 35 countries and territories. For summer 2024, Barcelona, Beijing, Darwin, Hong Kong, Houston, KL, Melbourne, Milan, Perth, Rome, Seattle, Shanghai, Taipei-Tokyo (Narita), and Yangon will see an increase in services. SIA launched services to Brussels in April 2024 and will begin operations to London Gatwick next month. Scoot began Embraer E190-E2 operations this month with flights to Krabi. The aircraft will operate to existing short haul destinations such as Hat Yai, Miri, and Kuantan, as well as two routes – Koh Samui (in May 2024) and Sibu (in June 2024). The airline group says air travel demand remains strong thanks to a strong pick up in forward bookings to North Asia and South East Asia. The proposed merger of Air India and Vistara was approved by the Competition and Consumer Commission of Singapore in March 2024. This integration gives SIA a 25.1% stake in Air India Group. 

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Singapore Airlines has marked its return to Brussels after a gap of more than 20 years. The first flight was welcomed with a water salute. The return of Brussels flights takes the number of European gateways in SIA's network to 13. The launch event at Brussels Airport was attended by Prime Minister Alexander De Croo and the Singapore Ambassador to Benelux. "Brussels gives our customers from Europe an additional point to connect to Singapore, as well as the wider Asia-Pacific region," said Dai Hao Yu, Singapore Airlines Acting Senior Vice President Marketing Planning. Singapore Airlines will operate four weekly Brussels flights to Singapore. The flights are operated on long-haul Airbus A350-900 aircraft, with 253 seats in three cabin classes, including 42 seats in Business Class. 

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Singapore Airlines unveiled its revamped Premium Economy Class in-flight service, with an expanded menu and new amenity kits. The upgraded service will be available on flights from 31 March 2024. Premium Economy Class customers will now be offered a glass of Charles de Cazanove Brut Tradition NV champagne shortly after take-off. Meals will be served in custom-made porcelain Premium Economy Class serviceware. On flights at least seven hours long, a new Out of the Woods amenity kit will be available. It is the first comprehensive upgrade of SIA’s Premium Economy Class in-flight since it was introduced in 2015. Yeoh Phee Teik, SVP Customer Experience, Singapore Airlines, said: “Premium Economy has become popular with our customers. They appreciate the added amenities, heightened comfort, and the extra personal space.” SIA has developed over 200 new appetisers, main courses, and desserts as part of in-flight meal service revamp. Premium Economy Class meals will consist of a seasonal appetiser, main course, bread, dessert, and cheese and crackers. Upgraded bread options will also include croissants for breakfast or garlic bread rolls for lunch, dinner, and supper. New appetisers include garlic roasted prawns with smoked aioli and Patatas Bravas (Spanish fried potatoes), as well as seasonal variations of Japanese cold noodles with soba sauce. Customers may choose from two premium main course options, either international or Asian cuisine, on every flight. New dishes include Beef Bourguignon served with bacon, mushrooms, vegetables, and potato gratin, Bak Chor Mee (minced pork noodles), and Thai-style Crab Curry. Customers may also choose from an expanded Book the Cook menu, which features up to 20 dishes available on rotation, for pre-order at least 24 hours before departure. Complementing the meals are a selection of wines and Champagne, curated by SIA’s wine experts exclusively for Premium Economy passengers. 

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New Zealand has approved Singapore Airlines’ and Air New Zealand’s airline joint venture for another five years until March 2029. This allows the airlines to continue offering more flight options and access to their combined networks. Over the course of a 10-year partnership, Air New Zealand and Singapore Airlines have grown the seat capacity between New Zealand and Singapore by nearly 50%. This includes the addition of up to three daily flights between Auckland and Singapore, and a daily service between Christchurch and Singapore. Air NZ Chief Transformation and Alliances Officer, Mike Williams said: “The partnership gives New Zealanders access to the world beyond the Singapore gateway into destinations in Europe, India and Southeast Asia..” The airline joint venture partners will operate a total of four daily seasonal services between Auckland and Singapore from 27 October 2024 to 29 March 2025. With a fourth daily seasonal service between Auckland and Singapore, the carriers will jointly operate 38 return flights weekly between New Zealand and Singapore during peak months. This translates to more than 893,000 seats available every year. 

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Singapore Airlines Group posted record quarterly revenue in Q3 on the back on continuing strong demand for travel. Demand was led by a rebound in North Asia as China, Hong Kong SAR, Japan, and Taiwan fully reopened. Quarterly revenue passed $5 billion for the first time. Passenger flown revenue was up 10% with net profit at $659 million Group revenue for the nine months to December 2023 rose by $981 million to a record $14,244 million. This was driven by a 20.2% increase in passenger flown revenue. Group net profit for the nine months rose to a record $2.1 billion. This was mainly due to the better operating performance it says. As of the year-end, the operating fleet comprised 202 passenger and freighter aircraft. SIA added three Boeing 787-10s to its fleet in the third quarter, bringing its operating fleet to 143 passenger aircraft^. Sister brand Scoot operates 52 passenger aircraft and will take delivery of its first Embraer E190-E2 aircraft in April 2024. The Group has an additional 92 aircraft on order. During the third quarter, SIA reinstated services to Chongqing and Xiamen, while Scoot resumed flights to Kunming. The two airlines now operate to 23 destinations in China, compared to 25 pre-pandemic. SIA will also launch five-times weekly direct flights between Singapore and London (Gatwick) in June 2024. The Group expects to return to pre-pandemic capacity levels within FY2024/25. 

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Singapore Airlines will invest more than £3.5 million in refurbishing its SilverKris Lounge at London Heathrow Airport. This follows the completion of a S$50 million refurbishment of the flagship SilverKris and KrisFlyer Gold lounge in Singapore’s Changi Airport Terminal 3 in 2022. The renovation will continue with the refreshed ‘Home Away from Home’ concept. Mohamed Rafi Mar, General Manager UK & Ireland, Singapore Airlines, said: “London is an important premium market for Singapore Airlines.” “The renovation demonstrates our commitment to London and to deliver an enhanced experience to our customers.” Heathrow’s SilverKris Lounge will close from 8 February 2024, and will reopen later in the summer. During the closure period, eligible travellers will be invited to use United Airlines’ United Club Lounge at Terminal 2. They may also make use of the other Star Alliance lounges located within Heathrow Airport.   

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