St. Kitts Tourism Authority‘s new CEO, Kelly Fontenelle, recently led a delegation to the UK to meet key travel agents and operators. The aim was to sell St. Kitts as a year-round destination and inspire travellers to explore beyond the beach. This was CEO Fontenelle’s first visit to the UK since joining the St. Kitts Tourism Authority in July. She was joined by chief marketing officer, Anita Nightingale, communications co-ordinator, Jonette Boyd and UK trade sales representative, Suzy Trott. The Minister of Tourism for St. Kitts and Nevis, Honourable Marsha T. Henderson, was also in attendance during the earlier part of the visit in mid-November. The itinerary included individual visits to tour operators and travel agents including Trailfinders, Sackville Travel, Dnata, Lotus Travel, and Newmont Travel. They also met with British Airways, which serves the island twice weekly, year-round. A highlight of the visit was a dedicated travel agent event in Leeds, attended by 25 independent travel trade professionals, on 20 November. The event, held at Iberica Leeds, comprised networking over drinks and canapes, a presentation on the latest tourism developments in St. Kitts, and a prize draw to win bottles of Kittitian rum. “It was an honour to spend time with our valued trade partners, during my first visit to the UK since joining the St. Kitts Tourism Authority,” Fontenelle said. “As one of the smaller Caribbean islands, the trade is vitally important to St. Kitts in driving tourism. Agents with specialist knowledge are invaluable in helping to match the right UK holidaymakers with our destination.” She added: “We’re traditionally seen as a winter-sun destination, but we have plenty to entertain guests in our summer months, including the St. Kitts Music Festival in June and Restaurant Week in July.” “This year we have shifted our trade focus from one annual trade roadshow to a series of quarterly in-person events with travel agents and tour operators; and we’ve increased our visits to retail travel agencies, and training via webinars. The SKTA has hosted  17 agents on Fam trips to St. Kitts this year and have over 4,000 UK agents registered to My St. Kitts Rewards and 1,500 agents registered to the online training programme, . “We will continue to invest heavily in UK trade events, incentives and training in 2025 and Fam trips will remain key too.”

  Join us for an engaging podcast conversation with Ermelin Sebastian Duggins, Chairperson of the St. Kitts Tourism Authority , and Ellison "Tommy" Thompson, CEO of the same authority, as they delve into the exciting developments and immersive experiences awaiting visitors in St. Kitts. From a new campaign inviting travelers to venture deeper into the culture and history to enhanced airlift options, the island is gearing up to be a year-round destination. Discover how St. Kitts is embracing community tourism, sustainability initiatives, and addressing climate change concerns while maintaining its authentic charm. Get the inside scoop on the latest updates and what makes St. Kitts a must-visit destination in 2024.  

St. Kitts Tourism Authority recently wound up a successful UK travel agent roadshow. SKTA Chair, Ermelin Sebastian–Duggins led a delegation to the UK from 13 - 16 November 2023, encouraging agents and operators to sell the destination. It was held in partnership with Nevis Tourism Authority. The roadshow included dedicated travel trade events at Minster Mill in Oxfordshire and Norton Park Hotel in Winchester. Each event was attended by 25 travel agents and other trade professionals with a networking session on arrival, dinner and presentations. There were updates on the latest tourism developments on both St. Kitts and Nevis, and from a selection of hotel representatives. Travel agents were also given the opportunity to win prizes ranging from bottles of rum, a complimentary three-night stay at Sunset Reef St. Kitts, and fam trips to St. Kitts & Nevis. The roadshow rounded off a successful year in the UK market, with monthly arrivals from the UK up by an average of 38% versus 2022. “It was wonderful to spend time with our valued trade partners in the UK,” said Ellison “Tommy” Thompson, Chief Executive Officer at the St. Kitts Tourism Authority. “We’re delighted with how well the UK market has performed for us this year,” Thompson said. “The roadshow gave us the opportunity to thank the agents and operators who have supported us this year.” St. Kitts Tourism Authority’s 2023 programme of activity with the UK travel trade featured fam trips for 40 agents across five group fams, to celebrate the 40^th anniversary of St. Kitts and Nevis’ independence. St. Kitts is accessible from the UK via twice weekly flights from London Gatwick with British Airways.

In a recent exclusive interview, we had the pleasure of sitting down with two key figures shaping the tourism landscape of St. Kitts and Nevis. Sebastian Duggins, Chair of the St. Kitts Tourism Authority, and Ellison "Tommy" Thompson, the CEO of the same authority, provided valuable insights into the current state and future prospects of this Caribbean gem. A Warm Welcome to St. Kitts and Nevis "Good afternoon, ladies and gentlemen," began the affable Duggins. "I am delighted to have two of the top representatives from St. Kitts and Nevis. On my right, I have Sebastian Duggins, Chair of the St. Kitts Tourism Authority, and on my left, Ellison 'Tommy' Thompson, CEO of the St. Kitts Tourism Authority. We are thrilled to have this conversation." As the discussion unfolded, Duggins highlighted the significant growth period St. Kitts experienced about a decade ago, marked by the emergence of iconic destinations like Salt Plage and new hotels such as Kittian Hill. However, the trajectory hit a roadblock with global financial issues and, subsequently, the COVID-19 pandemic. Navigating Challenges and Embracing Change "We went through this massive growth period about 10 years ago in St. Kitts with all sorts of things going on with Salt Plage and all new hotels and Kittian Hill and everything else," Duggins explained. "And then, of course, the world came to a grinding halt with financial issues, and then of course, we had COVID. So where are we at currently in St. Kitts?" In response, Thompson emphasized the resilience of St. Kitts, stating, "We've made a great start, but there's always something more to be done." He outlined the vision to transform St. Kitts into a year-round destination, ensuring that the local population benefits from the value of tourism. This involves initiatives like Community Tourism, designed to draw visitors out of the main areas and into various communities. Venturing Deeper: A New Tourism Campaign Chairman Duggins then introduced a fresh perspective, saying, "We've just rolled out a new campaign. We're inviting persons to not only follow their heart to St. Kitts but when you get there, venture deeper." This new campaign aims to offer immersive and authentic experiences beyond the typical sun, sea, and sand associated with the Caribbean. "It really gives one a chance to become one with our people, our culture, our history," Duggins continued. The focus is on inviting travelers to immerse themselves in the rich tapestry of St. Kitts, exploring its culture, history, food, and personalities. Enhanced Airlift and Connectivity Thompson added a layer of excitement by discussing improvements in airlift options. "Regional airlift has been a challenge for us, but we've brought in Caribbean from Barbados and also Caribbean Airways that flies now from Barbados to St. Kitts," he shared. "Last week, JetBlue began service from JFK into St. Kitts, offering year-round service three times a week." This increased connectivity aims to make it easier for travelers, particularly those interested in twin-center vacations, to explore the diverse offerings of St. Kitts and Nevis. Tech and Travel: A Seamless Experience A notable development mentioned by Thompson was the launch of a new website in October. "It's really very easy to navigate, with stunning visuals and lots of great information," he noted. The website, visitstkitts.com, reflects a commitment to providing potential visitors with a seamless and informative online experience. Community Involvement and Destination Stewardship The conversation then shifted to a global trend observed in destination organizations during the COVID-19 pandemic — a commitment to "build back better" and prioritize destination stewardship alongside marketing efforts. Duggins acknowledged the importance of community involvement and outlined St. Kitts' strides in this direction. "The plan for St. Kitts is really to make it a year-round destination so that the local population can benefit from the value of tourism," Duggins explained. "We're looking at how we introduce Community Tourism to get visitors out of town and into the various communities." Thompson added that ongoing campaigns extend to education, partnering with the Ministry of Education to instill the values of tourism and sustainability in young minds. He mentioned a festival focusing on tourism and community engagement, showcasing the commitment to maintaining authenticity while promoting the destination. Sustainability and Climate Change Initiatives The conversation took a turn towards environmental concerns, a significant issue for island nations heavily dependent on tourism. Thompson highlighted St. Kitts' relatively minuscule carbon footprint but emphasized the commitment to sustainability. "We're very conscious that we've got to make sure that we reduce our carbon footprint as much as possible," Thompson stated. Initiatives include reducing single-use plastics, increasing rainforest coverage, and engaging in sustainable practices. Duggins echoed this sentiment, emphasizing the importance of promoting sustainability. "We want to focus on things like water conservation, and there are a number of partners in that respect," he said, highlighting properties like Sunset Reef and Kittian Hill leading the charge on environmental initiatives. 2024: A Positive Outlook As the interview drew to a close, the leaders expressed optimism for the future. Thompson remarked, "We opened later in terms of getting through COVID, fully opening up in August last year. We've seen a 38% increase from the UK into St. Kitts, and we feel like we'll be moving in the right direction." With an increased focus on marketing, social media engagement, and collaborations with the travel trade, St. Kitts aims to position itself as a top choice for travelers seeking an authentic Caribbean experience. In conclusion, the leaders extended a warm invitation to visitors, emphasizing the uniqueness of St. Kitts and Nevis. As the conversation ended on a light note about a potential brand ambassador, it was evident that the charm and allure of St. Kitts are not just about beautiful landscapes but also about a community-driven, sustainable, and authentic approach to tourism.  

Tommy Thompson CEO of St Kitts Tourism chats to Graham McKenzie about the upturn in international visitation.