Travel Outlook - TravelMole


About us
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Travel Outlook, the premier hotel call center™ Travel Outlook is an innovative, custom off-site central reservations office (CRO) service that serves as either a primary or overflow reservations department for hotels. Travel Outlook utilizes industry-leading talent combined with hospitality-specific AI-powered technology (Annette, The Virtual Hotel Agent) to enhance customers’ voice channels and increase conversion rates. Given its progressive approach to the voice channel – in terms of performance, training, transparency, testing and the tools used to measure performance – Travel Outlook, the premier hotel call center™ is the leading voice reservations team in hospitality. Travel Outlook's valued client list includes Viceroy Hotel Group, Curator Hotels and Resorts, Outrigger, KSL Resorts, Proper Hospitality Group, Atlantis, The Irvine Company, Sage Hospitality, Noble House Hotels, HEI Hotels, Pyramid ...Read more
Company Name : Travel Outlook
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News & announcements
  • 13 Nov 24

    Partner News
    Using Guest-Led, Conversational AI to Transform Your Hotel Operations
      A Guide to Using AI in Customer Service to Meet and Exceed Guest Expectations ...Read more
  • 10 Oct 24

    Partner News
    Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
      As technology evolves, Artificial Intelligence (AI) has become a valuable tool across industries, especially ...Read more
  • 01 Oct 24

    Partner News
    Spokane Tribe Resort & Casino Partners with Travel Outlook to Elevate Guest Service Experience
      Travel Outlook, The Premier Hotel Call Center™, proudly announces its latest partnership with Spokane ...Read more
  • 18 Sep 24

    Partner News
    Navigating The Complex World Of Conversational AI – Part 4
      Why Hoteliers Can't Afford to Ignore AI: The Impact of Annette, The Virtual Hotel ...Read more
  • 03 Sep 24

    Partner News
    Navigating the Complex World of Conversational AI – Part 3
      Elevating Hotel Operations with Conversational AI   Recently, we explored how conversational AI, particularly ...Read more
  • 22 Aug 24

    Partner News
    Navigating the Complex World of Conversational AI – Part 1
      Questions Every Hotelier Should Ask When Considering Guest-Led Conversational AI   By John Smallwood, ...Read more
  • 22 Aug 24

    Partner News
    Navigating the Complex World of Conversational AI – Part 2
      AI's Role in Hospitality: Enhancing Guest Experience with Conversational AI   As the hospitality ...Read more
VIDEOS
Annette, The Virtual Hotel Agent™ Video 2024
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Contact us

John Smallwood

President

[email protected]

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