French river and ocean cruise operator, CroisiEurope, has announced that it has invested in a new call centre which, as of 1st March 2023, will allow it to sell flight-inclusive packages in the UK for the first time. The investment in the new call centre opens up a number of new opportunities for CroisiEurope and will enable the company to target new audiences and effectively grow the business in the UK.
As further commitment to the UK market, CroisiEurope is increasing its sales team and is currently recruiting for a business development manager for the Midlands, the north of England and Scotland. The successful candidate will report into UK sales director, John Fair, and will be tasked with building and managing relationships with new and existing trade and industry partners, supporting the business in delivering strategy and core initiatives, identifying new opportunities and supporting the business at all levels with new lead generation.
John Fair, UK sales director for CroisiEurope, comments: “With strong sales and increased interest in our river, ocean, coastal and hotel barge products, now is the perfect time to invest in the UK and further reinforce our commitment to this very important market. We’re really excited to be working with Blue Water Holidays who will be managing our call centre. We’ve enjoyed a successful relationship with them for many years and I’m confident that they can help us with our expansion plans in the UK.”
CroisiEurope is also targeting growth in its hugely important coach and group travel business which is headed up in the UK by Gabrielle Alam.
CroisiEurope is Europe’s largest river cruise operator with over 50 ships in service offering more than 180 itineraries and sailing on over 30 waterways worldwide. With close to 50 years of experience the company is based in Strasbourg and is family run. With river cruise ships, canal barges, African lake cruises and two ocean ships the company is passionate about providing unforgettable cruises aligned with high level of service and award-winning cuisine.
For reservations and further information visit www.croisieurope.co.uk
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