Scoot eliminates credit card fees

Tuesday, 24 Sep, 2019 0

Singapore based budget carrier Scoot is ditching the dreaded credit card processing fee.

Now customers will no longer be hit with additional fees through its direct booking channels.

The decision to remove the fees has been sparked by tech advances and a growth of alternative payment options.

"When Scoot first started, we offered a limited range of payment methods at a higher implementation and maintenance cost,” said Scoot chief executive Lee Hik Hsin.

"As we expanded globally and heard our customers’ feedback, we took advantage of advances in payment technology to implement many more payment methods.

"In order to pass on the savings to our customers as our costs came down, we have since March 2018 progressively removed payment processing fees in selected markets. Now, we are ready to do away with it globally."

The airline allows payments in Apple Pay, Google Pay and PayPal.

Additional local payment options are available including WeChat Pay and Alipay in China, Konbini in Japan and POLi in Australia.

Scoot says customers will save roughly $A20 per person on a Perth-Singapore round trip and up to $A40 on Athens flights.

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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