Guest operations platform SuiteOp has teamed up Cloudbeds to enable hotel operators to transform their smart device infrastructure into an automated ecosystem.
It also gives guests real-time, web-based control over their in-room experience.
The integration connects Cloudbeds’ property management and reservation system with SuiteOp’s guest operations platform.
It allows operators to manage all locks, thermostat, and sensors by replacing manual input with real-time workflows.
The integration creates an operational layer where smart devices act automatically based on guest activity and other triggers.
As soon as a booking is confirmed, SuiteOp initiates a series of intelligent actions: generating personalized door codes, adjusting thermostats to a preset welcome temperature, and switching devices to eco-mode at check-out.
Operators can define custom workflows that respond to both guest behavior, device status and customizable triggers.
The integration also transforms the guest experience.
Through SuiteOp’s white-labeled web portal, guests can access guidebooks, make enhancements to their stay, and fully control their environment.
Simon Seroussi, Co-Founder of SuiteOp, said: “This integration turns workflows into infrastructure. It’s not about connecting devices; it’s about automating the operational backbone of a property.”
