ABTA announces new keynote speaker
Graham Cooke CEO and founder of web analytics company Qubit is the latest key speaker at this year’s ABTA Travel Convention.
He joins Kevin Sheehan CEO of Norwegian Cruise Line, Baroness Susan Greenfield the first female director of the Royal Institute, and leading consumer trend expert William Higham at the 2012 convention in Turkey.
Graham Cooke founded Qubit, a new breed of web analytics company, two years ago.
He will explain how you can improve routes to market through having greater customer intelligence.
Kevin Sheehan CEO and President of Norwegian Cruise Line will discuss the importance of enhanced customer service initiatives in the midst of a tough economic climate.
Baroness Susan Greenfield CBE will look at how the next generation will think and feel – and what will this mean for the travel industry of the future and William Higham will highlight what will and won’t work in tomorrow’s marketplace.
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