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Air India alcohol service policy tweaked after ‘peegate ’outrage
Wednesday, 24 Jan, 2023
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Air India has adjusted its in-flight alcohol service policy after the notorious ‘peegate’ incident.
The airline has taken note from other airlines’ policy and guidelines from the US National Restaurants Association.
It will ‘help crew recognise and manage possible cases of intoxication,’ the airline said.
Passengers are permitted only to drink alcohol served by cabin crew who have more powers to refuse it.
The incident caused outrage after an allegedly drunk passenger urinated on a woman in business class.
Action was taken only after an official complaint was made.
The passenger has been held on bail and faces charges.
Air India admitted it ‘could have handled the matter better, both in the air and on the ground.’
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