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Air New Zealand warns loyalty members of data breach
Air New Zealand is warning more than 100,000 loyalty members may have their some of their personal data compromised in a cyber-attack.
Two Air New Zealand staff accounts were hijacked in a phishing scam which may have impacted as many as 112,000 customer accounts.
"While your Airpoints account was not accessed, some information relating to your membership profile may have been visible in our internal documents," the airline said in an email to customers.
It said Airpoints membership numbers, names and email addresses were possibly captured but not Airpoints passwords and and credit card details.
"We’re also focused on further hardening our security processes to help prevent any similar incidents from happening in the future. We would encourage you to be on the lookout for phishing emails," it said.
Some Airpoints members have voiced concerns over the vague language used in the email and criticised the airline’s handling of the breach.
Air NZ has about 3.2 million Airpoints members and says about 3.5% of accounts were possibly impacted.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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