Airline leaves 'rude and aggressive' holidaymakers in Tenerife - TravelMole


Airline leaves ‘rude and aggressive’ holidaymakers in Tenerife

Monday, 22 Sep, 2016 0

Jet2 has banned six passengers from its flights, abandoning them in Tenerife.

The airline claimed the group was rude and aggressive to staff on a flight to the holiday island from Newcastle on Saturday.

Three of them have been banned for a year and the airline is refusing to fly the other three home from Tenerife.

A spokesman said: "We have banned three passengers from flying with us for 12 months, and are refusing to fly a further three passengers on their return flight home after they disrupted our Newcastle to Tenerife flight on Saturday 10th September.

"This group were rude and aggressive to our cabin crew after drinking illicit alcohol, and they should be in no doubt that the consequences of such behaviour will not be accepted.

"As a family friendly airline carrying millions of holidaymakers, many of whom our families, we want our customers to have an enjoyable flight experience without the actions of a disruptive few spoiling it and we will take all necessary action to stamp it out.

"Jet2.com introduced our leading ‘On Board Together’ initiative last Summer and will continue to call for action from airports and retailers to follow our lead.

"We welcome the proposed review by Lord Ahmad into the sale of alcohol at airports and also call for the introduction of sealed bags for Duty Free purchases."

Jet2 last month banned the sale of alcohol on flights before 8am to try to tackle abusive behaviour.



 

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Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk



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