SINGAPORE – Carlson Wagonlit Travel (CWT) has signed a memorandum of understanding to explore the outsourcing of some of its mid- and back-office transaction technologies to Amadeus.
The announcement comes after the recent signature of a new long-term global GDS agreement reinforcing both companies’ longstanding relationship.
CWT’s Andrew Winterton, president, suppliers, products and technology, said, “Outsourcing certain elements of our mid- and back-office technology to Amadeus would free up our internal resources to focus on more value-added services that drive client satisfaction.
“Instead of reinventing the technology wheel every time there’s a change that impacts the travel community as a whole, we would rely on Amadeus to develop what is needed.â€
