Amadeus refines self-booking tool

Tuesday, 03 Dec, 2008 0

Amadeus has further refined its self-booking tool to allow users with mobility issues to put in special requests for help at airports.

Passengers who are visually impaired or canâ€™t negotiate the airport physically will be able to ask for a guide or wheelchair at the time of making their booking.

Amadeus has also souped up hotel and air fares content in the latest release of its e-Travel Management version 12.0 as well as tweaking the tool so that it shows premium economy class fares within its single view display.

Other improvement include a best available rate hotel indicator, eradicating the need for travellers to compare rates on different websites and systems, and the ability to select a â€˜passenger typeâ€™ where users qualify for a discount which the tool automatically figures into the booking.

Amadeus head of global commercial operations Frank Palapies said: â€œWe want to ensure a more tailored service for business travellers via our technology and the features we have added to Amadeus e-Travel Management 12.0 respond to this. Business travellers with mobility impairments â€“ whether temporary or permanent â€“ should not have to spend any more time than other travellers on booking special assistance.

“We want the corporate self-booking tool to cater to all business travellers needs while ensuring corporations reduce expenditure, without sacrificing quality.â€

by Dinah Hatch

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Dinah

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