Tourism industry professionals and academics are coming together for Canada’s inaugural “Crisis Management in Hospitality & Tourism: Getting Prepared” conference set for 29 September to 2 October, with the conference jointly organised by the Tourism Industry Association of Canada and the University of Quelph (Toronto).
Speakers come from several countries, dealing with the broad spectrum of security and crisis management issues as they affect the entire tourism industry and Aussie specialist Dr David Beirman has been selected as a keynote speaker.
The TIAC – University of Guelph conference is expected to encompass a wide range of areas and should be relevant to travel agents, hoteliers, attractions, restaurateurs, and regional and national tourist offices, among others and the appeal is expected to be beyond Canada.
Other major speakers include Randy Williams President and CEO Tourism Industry Association of Canada; Dr Peter Tarlow, a Texas based and globally recognised tourism security expert; Bob Lesser, Director General of Public Safety, Canada; Tony Pollard. President, Hotel Association of Canada; and Jeff Hamblin, former CEO British Tourist Authority/Visit Britain.
Report by David Wilkening
