Australia’s best……………………
Lilianfels Blue Mountains Resort and Spa has been named ‘Best Boutique Accommodation/Hotel’ at the 2007 Australian Hotels Association’s (AHA) National Awards for Excellence ceremony.
Lilianfels Blue Mountains Resort and Spa scooped the prestigious award ahead of two rival boutique properties located in Tasmania and Victoria and was also named as a finalist in the ‘Best Restaurant Accommodation Division’ category.
Robyn Pontynen, General Manager of the five star resort was delighted to receive the award and said it is one of a number the team had been bestowed this year. “Winning one of the AHA’s annual National Awards for Excellence titles is an important industry acknowledgment and will be added to a growing list of accolades for 2007.”
Robyn went onto say, “Lilianfels is a classic boutique hotel and the only five-star property in the Blue Mountains. We have a responsibility to our guests to continually refresh, and introduce new and unique guest experiences as well as maintain our professional, attentive service for which we are so well known.”
National President of the AHA, Mr Patrick Griffin said that the Awards is an important way of raising industry standards across Australia and to encourage the industry to strive for a high level of excellence in terms of both service and product.
“The ‘Best Boutique Accommodation/Hotel’ award was judged on all aspects of the hotel’s operations and Lilianfels Blue Mountains Resort and Spa proved they offer the best all-round boutique experience for guests with personalised, first-class service.” said Mr Griffin.
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