More British Airways flights were cancelled yesterday despite assurances by the company earlier in the day that travel chaos at Heathrow was at an end.
BA shelved seven round-trip flights, six of them to domestic destinations in Scotland, Manchester and Newcastle, and the other to Frankfurt.
BBC News reported BA as blaming “ongoing operational difficulties” for the cancellations, which have now reached nearly 90 since Monday.
The company’s chief executive Rod Eddington, in an interview reported by the BBC, admitted the airline had got it wrong in its handling of the problems, caused by technical difficulties and staff shortages.
He said: “Clearly we did get it wrong because we didn’t have enough people in the terminal on Monday. We know we’re short-handed in the terminals.
“We’ve got 200-plus people in the training system to address that, but yes, we let ourselves down on Monday night, our customers and our own people.”
Report by News from Abroad
