Bangkok Airways has acknowledged a data breach leading to ‘unauthorised and unlawful access to its information system.’
It apologised to customers in a statement saying it is ‘deeply sorry for the worry and inconvenience that this malicious incident has caused.’
The airline said information including names, phone numbers, email, addresses, passport information, past travel histories and partial credit card information was compromised.
It didn’t say how many customers are impacted as it is still conducting an investigation into the attack.
"For primary prevention measures, the company highly recommends passengers to contact their bank or credit card provider and follow their advice and change any compromised passwords as soon as possible," Bangkok Airways said.
"The company would like to caution passengers to be aware of any suspicious or unsolicited calls and/or emails claiming to be Bangkok Airways and attempt to gather personal data by deception."
It comes as the LockBit ransomware group threatened to release the personal data publicly.
