Can a former attendant take flight as an executive in today's economy? - TravelMole


Can a former attendant take flight as an executive in today’s economy?

Monday, 10 Mar, 2009 0

Gailen David, a 30-year airline industry veteran, has launched a campaign to be America’s Next Airline CEO. His blog http://www.DearSkySteward.com carries his latest YouTube campaign messages, which describe his vision of a new, brighter era in air travel, reintroducing much of what has disappeared over the years.

Bringing hospitality back to the airline experience is one of his top priorities as he plans to lift the morale of employees, better equipping them to give customers the special care they so rightfully deserve. David says, "When you support employees, they will take care of the customer. I’ve lived it. Everyone, including shareholders, will reap the rewards of a much healthier company!"

Mr. David’s decades in the industry have led him to firmly believe that airlines should be managed by those with a true passion for the business. He has been preparing for a leadership position at an airline company since he was only nine years old and he received recognition and encouragement from Eastern Airlines, who dubbed him the "youngest travel agent." Today, his trademarked Jetiquette program is his way of promoting a more pleasant travel experience for all.

"When companies have Jetiquette, which means that every decision is being made to create the best travel experience, customers and employees all benefit," David says. He encourages airline travelers and employees to join with him as he marches to the boardroom to breathe new life into the US airline industry. He may be reached directly though his websites.

Gailen David is the author of Jetiquette … The Customer Experience and You, and the Jetiquette Program received the Magellan Award from Travel Weekly Magazine for training excellence. Mr. David is also a purser with a major US airline.

His blogs http://www.dearskysteward.com and http://www.jetiquette.org discuss the most civilized ways to travel, including airlines, airports, hotels, resorts, travel products and more that make traveling more pleasant.

 



 

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