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Carnival Cruise Line expands facial biometric tech at US homeports

Wednesday, 19 July 20233 min read
Carnival Cruise Line expands facial biometric tech at US homeports

Carnival Cruise Line is expanding use of facial biometric tech to speed up the debarkation process in partnership with the CBP.

The service has already been used by more than three million Carnival guests.

Nine of Carnival’s 14 U.S. homeports are using this service including Miami, Port Canaveral, Mobile, Galveston and Long Beach.

Carnival says facial biometrics has speeded up debarkation by an average of 30%.

“We’re doing everything we can to make the debarkation process as simple as possible for our guests,” said Christine Duffy, president.

“Thanks to our partnership with CBP, these technology solutions make the process more efficient.”

Guests pause at a kiosk with a camera and take a photo.

Within seconds, the image is biometrically compared to their passport or visa photo to verify the guest’s identity.

It has over 98% accuracy.

US travelers and some foreign nationals who prefer to opt out of the facial biometric process can request a manual document check.

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