Carnival Dream crew praised after ship flooding

Tuesday, 07 May, 2018 0

Guests who stayed aboard the ill-fated Carnival Dream sailing were back on terra firma this weekend recounting their ordeal.

The ship docked at New Orleans a couple of days after a burst water line emptied gallons of water into the ship.

A torrent of water damaged at least 50 staterooms, the line said.

Guest disembarking at New Orleans were full of praise for the crew’s efforts to contain the flooding and handling the aftermath.

It affected about 100 guests mostly on deck 9 of the ship, Carnival Cruise Line said.

"I thought they handled it well. They had a lot of crew over there trying to clean up and they had towels out, vacuums out," guest Joann Mizanskey told Fox 8.

Carnival refunded passengers and gave out a 50% cruise credit, as well as the option to fly straight home from Mexico.

"They handled it great. They flew everyone who was able to fly home with a passport," according to guest Jessica Hoven.

In an update, Carnival Cruise Line said the water main break ‘had no effect on the safe operation of the ship. The safety and security of our guests and crew is our top priority.’

It described the ‘amazing, positive attitude’ of both guests and crew and said just two guests opted to be flown home from Cozumel.

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TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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