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Celestyal boosts agent support with new trade portal

Friday, 13 December 20243 min read
Celestyal boosts agent support with new trade portal

Celestyal has launched a new dedicated trade portal to support travel agents over the Wave period.

‘The Celestyal Compass’ will incorporate a new learning platform called ‘Celestyal Campus’.

This will include training modules focusing on areas such as an overview of the brand, life onboard, key itinerary information, shore excursions and advice on how to grow sales.

The more modules that agents complete the more stars they will earn, resulting in exclusive benefits from Celestyal.

To celebrate the launch and encourage agents to sign up, the cruise line is giving away a £20 Amazon voucher to the first 250 agents to complete all modules by January 3, 2025.

‘The Celestyal Compass’, will also be a single reference point for agents to find all marketing assets and information on the latest offers and campaigns.

Agents can sign up at CelestyalCompass.com.

Additionally, Celestyal has introduced a new consumer-facing website, as part of its plans to boost its digital presence.

The new site will offer more resources and improved user navigation.

Tim Locke, Director, E-Commerce at Celestyal, said: “The launch of ‘The Celestyal Compass’ is a milestone moment in both our digital and trade strategy. It includes everything that agent partners need to learn about our ships and the onboard experience in an easy-to-use platform.”