China has passed a Tourism Law aimed at protecting its citizens against unscrupulous tour and accommodation operators.
The law establishes a code of conduct and specifies the rules of the game at a time when China’s tourism industry is growing rapidly.
The Tourism Law aims to protect the legitimate rights and interests of tourists.
It sets out the principles on the rights of tourists and explicitly stipulates that tourists have the right to refuse any coerced transactions and have the legal right to claim compensation when their interests are jeopardised.
The legislation responds to concerns that Chinese tour groups are being exploited by tour companies, guides and others who fail to deliver the holiday experience their customers have paid for.
