United Kingdom
United States
Asia Pacific
Club Med launches new agent training and booking platform
All-inclusive operator Club Med has unveiled a new training platform for travel agent partners called ‘Club Med Experts’.
The platform has been designed to ensure agents get a better understanding of the Club Med brand and its product offerings.
The program is aimed at those travel partners who are looking to diversify their Club Med offerings to their customers, as well as new agents who would like to build their knowledge of the Club Med brand.
There are five levels being offered within the platform, with each level containing a selection of short training videos focussing on various topics, including the brand, resorts, activities and special tips.
Once the training videos are complete, travel agents are able to test their knowledge with an online test and those who score 85% and over will receive a diploma and may progress to the next level.
Level one of Club Med Experts is now available for agents to access and the next level will be shared in the coming weeks.
The first level covers a number of topics such as the all-inclusive package, Club Med ski, the new Club Med travel agent booking tool, Kids Clubs, Spas and must try experiences.
It also explains the new holiday concept Zenventure.
In addition, Club Med has also introduced a brand new booking tool, which will replace Easy Club Med, making indirect bookings easier with less time spent on the phone.
Travel Agents will now be able to find the best offers, compare products and services as well as add additional services to their bookings and check and confirm all their options.
Clarisse Chapolard, Head of Indirect Sales csaid: “The platform will offer agents two new trade developments, which we hope will give them a better understanding of what our brand has to offer, and to ultimately make the booking process easier.”
The Club Med Experts platform can be accessed through the main navigation bar of the Club Med travel agent website.
Learn more about : Club Med ( United Kingdom ) Club Med ( N. America )
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Unexpected wave rocks cruise ship
Woman dies after going overboard in English Channel
BA suspending all Heathrow to Abu Dhabi flights