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Continental continues trend of ending paper tickets

Wednesday, 14 April 20043 min read

Continental Airlines plans to eliminate paper tickets by the end of the year for all travel.

The company has terminated 50 interline ticketing and baggage agreements with other carriers that have not implemented electronic interline capabilities.

“Because of the cost savings opportunity, we are quite serious about our paperless objective and are doing everything we can to make 100% paperless travel on Continental a reality,” said David Grizzle, senior vice president, corporate development, Continental.

Continental currently has 20 eTicket partners and more than 180 interline ticketing and baggage agreements with other airlines worldwide.

Report by David Wilkening