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Corporates calls for better mobile technology
Almost one third of Australian business travellers believe the technology provided by their organisation is average, poor or very poor.
In a study of the Australian business traveller market, CWT Australian Business Traveller Insights: Mobile Technology 2011 only 22% say the technology provided is excellent.
Carlson Wagonlit Travel Australia (CWT) says travellers are concerned with having access to the right mobile technology and devices to improve their productivity and travel experience.
The findings show that 83% of business travellers carry a laptop and a further 61% carry a smartphone when out on the road.
Yet close to one third (30%) of business travellers say that the technology provided to them by their employers inhibits productivity and professional and personal contact.
These travellers largely work within the government, health and education, and finance, banking and insurance sectors.
The main mobile functions used by business travellers include email (93%), SMS (70%) and accessing the company network (65%).
Further, the research shows that real time alerts (72%), mobile check-in (70%), in-flight WiFi (66%) and mobile paperless boarding passes (62%) are the top four technology innovations that would improve business travellers’ productivity and travel experience.
Ian Jarrett
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