United Kingdom
United States
Asia Pacific
Costa Cruises brings training into the virtual office
HONG KONG – Costa Cruises, has launched a dynamic online training programme that will help travel agents in the Asia-Pacific become Costa Cruises experts and assist the travel industry when selling the company’s cruise vacations.
“DiscoverCosta Online†(www.pao.discovercosta.com) ‘virtually immerses’ travel agents into the world of Costa Cruises through a series of interactive training modules – including information on the fleet, products and services, and life on board.
Using graphics, videos and helpful tips, the training programme is a simple way for travel agents to get to know Costa Cruises at any time of the day.
In addition, upon completing all the modules, which have a point scoring system for users to measure their knowledge, travel agents will be awarded a diploma, certifying them as Costa Cruises experts.
“DiscoverCosta Online is an innovative and convenient tool that will not only provide travel agents with the most up-to-date Costa Cruises information, it will also be invaluable when promoting our cruise vacations to potential customers,†said Dario Rustico, sales and marketing director, Pacific Asia Operations of Costa Cruises.
Ian Jarrett
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