A couple who booked ‘bargain’ £800 flights to the Caribbean were turned away at the airport because the ticket they bought was leaving from Birmingham in Alabama.
Kevin Jones, from Leicester and his partner Jeanette arrived at the West Midlands hub for their flight only to be told their American Airlines flight was actually taking off from Birmingham-Shuttlesworth International Airport in the US.
Mr Jones, 55, from Glenfield, Leicester, said to the Sun: "The girl at the information desk broke the news with a very sympathetic look that our flight was leaving over 2,000 miles away.
"We had no choice but to get our car out of long stay and drive home."
Agents said on Facebook that this was a great reason why people still need to use them.
