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Danish Caribia Travels adopt Dolphin to remove manual processes
Caribia Travels have rolled out Dolphin’s Booking Management Module (BMM) to produce quotations and manage bookings. They are also taking Dolphin’s Reservation Module which includes their own directly contracted products loaded into Dolphin’s Product Database to facilitate a single search, aggregating results across numerous connected sources.
The new Dolphin system will remove existing manual processes by introducing comprehensive back office services including multi-currency sales to support their office in Norway, email integration and a vendor communications suite as well as the ability to import bookings from Amadeus.
Rasmus Kirketerp, Caribia’s CEO said, "We are extremely excited to partner up with Dolphin Dynamics. It has been a challenging process to find the right software for our company, however we now feel assured that we have found the perfect fit. The implementation of the system has been smooth – with thorough training sessions – and we are keen on getting started."
Chuck Richardson, Dolphin Dynamics’ Managing Director commented, "As we welcome Caribia Travels to our growing list of tour operator and travel agency customers, I am delighted to see our ongoing investment in developing Dolphin’s CRM and productivity tools delivering on our ambition to give our customers a sustained competitive advantage."
More information can be found on: www.dolphind.com or via the Dolphin sales team at 0208 394 6001.
About Dolphin Dynamics: Dolphin Dynamics Ltd. is a software development company that specialises in developing integrated information solutions for the travel industry. Since its first product release in 1996, Dolphin Dynamics has installed its software at over 850 client sites, large and small, for a total of over 13,000 users in 26 countries worldwide.
About Caribia Travels: Caribia Travels is a Danish, luxury online travel agency, headquartered in Vejle, Denmark. Founded by Wendie Pedersen and Rasmus Kirketerp, they offer tailor made holidays to destinations such as the Caribbean, North America and the Indian Ocean. They also have a branch in Norway.
Dolphin Dynamics
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