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Delta slams passenger compensation plan
Delta Air Lines is the latest to voice concerns over proposed passenger compensation plans.
New regulations mandating airlines compensate passengers for long delays and cancellations have been unveiled.
As well as rebooking, airlines would be on the hook for additional passenger expenses such as meal vouchers and hotel stays if stranded overnight.
“There’s no question if there’s another layer of regulation, that’s cost introduced into the system,” Delta CEO Ed Bastion told CBS.
“It will eventually find its way back into ticket prices.”
It would only be applicable to disruption within the airline’s control, so weather delays wouldn’t count.
Like other carriers, Delta does offer some passenger compensation under certain conditions but new regulations would make it mandatory.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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