Digitrips has launched its ChatGPT-powered virtual assistant service.
It offers travel tips and destination advice to travellers in 11 languages.
The new feature was developed by Digitrips’ mobile solutions subsidiary mTrip.
It is now being tested in the group’s MisterFly App and will soon be added to the app’s white-label version used by travel agencies and tour operators.
The move comes as mTrip celebrates a 70% rise in the number of Passenger Name Records (PNRs) managed in the first half of 2023.
The software company handles over four million PNRs each year and powers several apps within the Digitrips group.
Emilie Dumont, CEO of Digitrips, said: “With generative AI, we’re witnessing the birth of a new way of searching for information.”
“Our new virtual assistant stands ready to deliver precise and tailored recommendations to travellers.”
Powered by OpenAI’s GPT-4, the solution is designed to integrate with other conversational AI tools including Google Bard.
