Dolphin Dynamics and Allianz Global Assistance UK streamline the selling of insurance products for STA Travel - TravelMole


Dolphin Dynamics and Allianz Global Assistance UK streamline the selling of insurance products for STA Travel

Monday, 22 Apr, 2014 0

London, 22nd April 2014 Dolphin Dynamics has added insurance from leading travel insurance and assistance provider Allianz Global Assistance in the UK as a new product category available for live search and booking for all STA Travel customers.

The connection to Allianz Global Assistance has been developed specifically for STA Travel and provides the youth travel specialist with a far more streamlined process for selling insurance. Travel Insurance can now be purchased by the customer seamlessly within the same booking journey as flights, accommodation, car-rental and other travel products sourced via Dolphin’s point of sale solution.

The core system enhancements to Dolphin’s point of sale module to support insurance as a product type will enable Dolphin to implement connections to other insurance providers in future.

All Allianz Global Assistance insurance products booked via Dolphin are added to a single travel shopping-basket and automatically included in a consolidated customer booking confirmation. This significantly speeds-up the booking process by eliminating the need to visit the Allianz Global Assistance website to sell insurance and then re-key customer and product data manually into Dolphin.

Other features supported in the live link include the ability to compare the price and inclusions for the full set of single and multi-trip policies that meet the requirements specified by the user. There is also the option to sell the full range of add-ons offered by Allianz.

Roberto Da Re, CEO at Dolphin Dynamics commented, "Travel companies can earn healthy margins from selling insurance, but sometimes the commercial opportunity is reduced by the time it takes to find and book suitable insurance products and then manage them via a back office system. By working with Allianz Global Assistance to introduce this live connectivity, Dolphin now offers our joint customers the same workflow efficiencies when selling insurance that they already enjoy when selling other travel products from Dolphin".

Lee Taylor, Chief Sales Officer for Allianz Global Assistance UK commented, "We work closely with all our partners to deliver a range of insurance products and services designed to bring its customers cover they can trust and a seamless level of service."

About Dolphin Dynamics: Dolphin Dynamics Ltd. is a software development company that specialises in developing integrated information solutions for the travel industry. Since its first product release in 1996, Dolphin Dynamics has installed its software at over 850 client sites, large and small, for a total of over 13,000 users in 26 countries worldwide. With a combined staff of over 70 across the group, Dolphin Dynamics also provides customised solutions and consulting via its internal technical consultants and external partners.

·         Dolphin is a next generation sales and booking management solution, comprised of a browser-based reservation module providing a single user-friendly interface to suppliers of flights, hotels, car hire, transfers and insurance as well as a fully integrated advanced booking management module and sophisticated product database. Dolphin incorporates a wide range of features for tour operators, retail agencies plus, travel management companies, consolidators and call centres. As such is particularly well suited to travel companies with a mix of business.

Dolphin Dynamics’ worldwide clients include: STA Travel, Travelbag, USAirtours, Osprey Holidays, House of Travel (NZ), Profil Rejser (DK), eDreams, Opodo, Kanoo Travel and Carrier.

Website: www.dolphind.com

About Allianz Global Assistance

International leader in Assistance, Travel Insurance and health, life & home care services, today Allianz Global Assistance counts more than 10,920 employees who speak 40 different languages and work throughout the world with a network of 400,000 service providers and 135 correspondents covering 150 countries. 250 million people, or 4% of the world’s total population, benefit from its services, which the Group provides on all five continents.

Website: www.Allianz-Assistance.co.uk

 



 

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