e-Travel Pioneers “Adoption Guaranteed” Program For Corporate Travel Managers

Best Practices Increase Usage And Drive Cost Savings – Or Your Money Back

Waltham, Massachusetts, November 14, 2002: e-Travel, the leader in online travel solutions and the e-commerce unit of Amadeus GTD, today announced the industry’s first money-back “Adoption Guaranteed” Program to provide corporate travel managers with a series of best practices that, when implemented within a managed travel program using the e-Travel® Aergo (US) product suite, are guaranteed to increase online bookings and, in return, result in travel cost-savings “Our research has shown that for a corporation to realize true cost-savings from its travel booking tool, employees need to regularly use the system,” said Scott Gutz, CEO and president of e-Travel, Inc. “Our customers have always enjoyed the highest adoption rates in the industry, and we want them to know they can continue to depend on us for the tools and tactics they need to help them drive adoption to its fullest potential.”

A component of e-Travel’s Account Consulting and Education Services (ACES), the “Adoption Guaranteed” Program includes internal communication, education, training and measurement strategies, and assures that when a corporation selects e-Travel® Aergo (US) as its online travel booking tool:
* New customers will realize desired adoption rates within a set period of time following product roll-out, or e-Travel will refund implementation fees.
* Existing e-Travel customers wishing to increase adoption will reach desired adoption rates or e-Travel will waive ACES fees.

Several large corporations, including Oracle Corporation, Saks, and Gateway have already realized the benefits of e-Travel’s expertise in driving high adoption within corporate travel programs. Customers have reported usage rates of over 90 percent, and average airline ticket price reductions of more than 30 percent.

“Our team is 100 percent committed to helping customers achieve the adoption they want, and cut the rising costs associated with business travel,” added Gutz. “By focusing on employee education and awareness, and by taking the simple steps we’ve outlined, corporations using our products will realize the full benefit of high adoption, and will enjoy the cost-savings that follow. We guarantee it.”

About e-Travel® Aergo
e-Travel® Aergo is a Web-based solution for the corporate travel market. It provides employees the ability to plan, book and purchase policy-compliant itineraries within company guidelines. e-Travel Aergo allows corporations to integrate all the elements of their travel programs, including travel policy, preferred suppliers, negotiated rates, in one easy-to-use self-service system for travel planning and purchasing. Customers using Aergo achieve some of the highest average utilization rates in the corporate online travel business, resulting in reduced travel costs. Available in both U.S. and Global versions.

About e-Travel ACES
e-Travel Account Consulting and Education Services (ACES) is a comprehensive set of services led by travel industry experts to help customers successfully implement and deploy e-Travel solutions. With ACES, e-Travel demonstrates its commitment to helping customers boost quality, reach new
ROI levels, reduce time-to-market, and increase adoption and conversion rates.

About e-Travel
e-Travel, the e-commerce business unit of Amadeus Global Travel Distribution SA, is the leading global provider of online travel technology. It provides e-commerce solutions for airlines, corporations, travel agencies and other online travel businesses, and is dedicated to its customers’ net success.
e-Travel serves customers in over 90 countries, including corporations such as Airbus, Daimler Chrysler, Gateway, Inc., Ingersoll-Rand Company, Oracle Corporation and Philip Morris Companies, as well as travel suppliers such as Air France, Iberia and Qantas, and online agencies such as Opodo.

Parent company Amadeus Global Travel Distribution SA is the leading global distribution system (GDS) and technology provider serving the marketing, sales and distribution needs of the world’s travel and tourism industries.

For more information about e-Travel please visit www.e-travel.com
<http://www.e-travel.com>.
For further information please contact:
Kristen Goldman e-Travel, Inc.
781-522-8989
[email protected]

Fred Iannotti
Patrice Tanaka & Company, Inc.
203-426-1377
[email protected]