United Kingdom
United States
Asia Pacific
easyJet calls for reliable airline data
Budget carrier easyJet says that the European Commission should collate audited airline data to make it easier for customers to compare airline performances.
The call follows yesterday’s decision by the European Parliament to fix compensation levels for passengers who are bumped off flights or whose flights are delayed or cancelled.
According to easyJet, consumers need a single source of audited information covering four main areas: delays, cancellations, denied boarding and lost baggage. It claims the current situation where different airlines use different formats “makes comparisons meaningless” and “encourages deliberately scurrilous and misleading statements.”
The airline points out that the US Department of Transportation collates, verifies and publishes a comprehensive range of data on US airlines.
easyJet Chief Executive Ray Webster said: “Customers have a right to know the relative performance of each airline. But, as some airlines deliberately distort other airlines’ numbers and publish their own unverifiable data, the best solution is for the European Commission to set the criteria and publish monthly, verifiable customer service data. “
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Gatwick braces for strike
Co-pilot faints, easyJet flight issues ‘red alert’