United Kingdom
United States
Asia Pacific
easyJet calls for reliable airline data
Budget carrier easyJet says that the European Commission should collate audited airline data to make it easier for customers to compare airline performances.
The call follows yesterday’s decision by the European Parliament to fix compensation levels for passengers who are bumped off flights or whose flights are delayed or cancelled.
According to easyJet, consumers need a single source of audited information covering four main areas: delays, cancellations, denied boarding and lost baggage. It claims the current situation where different airlines use different formats “makes comparisons meaningless” and “encourages deliberately scurrilous and misleading statements.”
The airline points out that the US Department of Transportation collates, verifies and publishes a comprehensive range of data on US airlines.
easyJet Chief Executive Ray Webster said: “Customers have a right to know the relative performance of each airline. But, as some airlines deliberately distort other airlines’ numbers and publish their own unverifiable data, the best solution is for the European Commission to set the criteria and publish monthly, verifiable customer service data. “
Related News Stories:
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Unexpected wave rocks cruise ship
Storm Lilian travel chaos as bank holiday flights cancelled