Hotel cancellation and amendment fees are being abolished by ebookers.com.
Users will no longer pay a fee for changes or cancellations to hotel bookings.
Customers needing to amend or cancel their bookings previously paid a standard fee.
Under the new rules, they will only be required to pay a fee if the hotel in question has its own cancellation policy in place.
The online travel agency has also removed booking fees across its entire hotel portfolio.
President Tamer Tamar said: “ebookers provides customers with more than 95,000 accommodation options for leisure or business stays in the UK and abroad.
“We understand that there are occasions when travel plans change. By removing charges and cancellation fees on hotels, we recognise and act on the fact that consumers value their flexibility and peace of mind.”
by Phil Davies
