Egencia to Launch Full-Service Travel Offering in Australia

Tuesday, 30 Jul, 2008 0

Egencia, an Expedia, Inc. company, has announced the launch of its service in Australia, with companies doing business in Australia able to have access to fully localized service and content combined with the company’s industry leading suite of online booking and travel management tools, and a strong in-country account management team will provide dedicated client service.

Australia is viewed as another step in Egencia’s expanding global footprint on top of recent launches in China, Ireland and the Netherlands, with the company’s approach to international expansion including an emphasis on strong local service and deep supplier relationships to support their customers in key markets, helping them maintain a global business edge.

“Our unwavering focus on quality means we do not enter a market unless we can provide a level of service that is truly reflective of our commitment to clients,” says Jean-Pierre Remy, president of Egencia.

“To this aim, we look forward to offering corporations with offices in Australia strong travel management service that is localized to meet the unique needs of their market.”

Egencia(TM) will provide Australian corporations and travellers with:

** Access to the company’s industry leading self-booking platform including custom-defined destinations

** Dedicated local account management and customer service teams

** Strong business intelligence capabilities including unused ticket tracking and customisable Lowest Logical Fare reporting

** Access to Egencia’s broad global supply network including localized hotel and air content such as major low-cost carriers

** User friendly policy and trip approval controls

** Direct access and control of their data through the company’s global reporting functionality

These offerings contain benefits for travellers, travel managers and executives, all in one system., with the addition of an Australian point of sale allowing Egencia to more efficiently service larger companies with global travel management needs.

A Report by The Mole

John Alwyn-Jones

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