Eurostar has agreed to extend the opening hours of its dedicated agent support team after pressure from the Guild of Travel Management Companies.
From this week, the Eurostar4agents helpdesk will be open for an additional 30 minutes a day with the new opening times being 09:00 to 17:30 Monday to Friday.
GTMC chief executive Anne Godfrey said: â€We are delighted that GTMC Partner Eurostar took on board the comments made by GTMC members about trade support and acted speedily on this issue. We look forward to working closely with them in future.â€
Darren Williams, Eurostar’s head of UK & international sales said: “ We value the trade business and will endeavour to make further adjustments as necessary to strengthen our relationship.â€
By Bev Fearis
