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First Class Holidays appoints new head of sales
Luxury operator First Class Holidays has re-structured its sales team and a new head of sales for the north will start at the end of March.
The Canadian specialist has also promoted several staff in advance of the new appointment.
Managing director Daniel Gathercole said he was not able to name the new sales head ‘for a few weeks’ but added: "We are so pleased with the new arrival who has a wealth of experience and the structure of the team now is right".
Katie Daniels has been promoted to head of sales for the south, with Paula Martin heading up key accounts and Emma Clark taking on the new role of business development manager.
Gathercole added "Katie, Paula and Emma will all take on more responsibility in the new structure and with our new recruit arriving soon we have a strong and passionate team to look after our agents.
"We will also look to add more staff soon to further support our growth and are investing heavily in concierge and customer service."
The Canada specialist ended 2018 11% up on the previous year and has seen early growth in 2019.
"It’s such an exciting time at the minute. We have always been known for Canada and our recent Number One campaign shows we want to grow our Canada business, but the biggest growth has come from telling people we do America, Australia and New Zealand with the same service levels, passion and knowledge" added Gathercole.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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