TravelMole
Hotel

Five star hotel GM rages against no-star parkers

Friday, 20 March 20093 min read

QUEENSTOWN – A hotel manager has complained to the Queenstown Lakes District Council about people parking cheap cars outside his luxury hotel.

Sofitel general manager Wouter de Graaf made a submission on the council’s review of parking controls in Queenstown, reports Stuff.co.nz.

In a written submission, de Graaf says it is very difficult to deliver a five-star luxury experience with public parking at the front of the hotel.

In particular, many young people park their vehicles outside the hotel while frequenting nearby bars, he says.

“A lot of times the total value of all the cars in front of our door is not more than $1500.

“Not particularly the look that we are after for our high-end paying customers.”

It is also of concern that the business and, more importantly, customers, get parking tickets, de Graaf says.

“This is very upsetting for a lot of our national and international customers, because who would expect that at a five-star luxury hotel.”