Spain based hotel Group NH, which operates the Capri Hotel in Havana, is not buying US government claims of so-called sonic attacks.
CEO Ramon Aragones told local media it hasn’t received a single complaint regarding the issue.
The US government cited the Capri Hotel as one of the locations where these mysterious attacks had targeted US citizens.
"We haven’t received any complaints from any clients. We receive over 600,000 comments from all of our hotels per year, on different platforms and we analyze every single one of them. They haven’t had a single complaint of this nature," Aragones said.
"I don’t exactly know what kind of system is being used to target people, but I understand that it can’t be so selective that it only affects US citizens."
The attacks apparently caused symptoms like nausea, dizziness and hearing loss.
Cuba has denied their existence and the US hasn’t directly blamed the Cuban government of being behind the attacks.
Eduardo Bosch, Americas director for NH Group said only about a quarter of the Capri Hotel’s business comes from the US market.
"The diversity of our clientele base has led us not to depend so much on the US market," he told DPA news agency.
The NH Capri Hotel is owned by the Cuban Gran Caribe group which doesn’t have military ties and is not on the blacklist of banned companies by the US Office of Foreign Assets Control.
