Hawaiian Airlines has appointed Jon Snook as the carrier’s permanent chief operations officer.
Snook has been serving as Hawaiian’s acting COO since October and has overall responsibility for all flight operations, in-flight services, maintenance and customer service.
"In the short time Jon has been at the helm of our operations division, he has already contributed to a number of important improvements and has built a wonderful rapport with his staff and colleagues," said Hawaiian CEO Mark Dunkerley.
"I am extremely delighted to have him join on a permanent basis."
Snook has nearly 30 years’ experience in commercial and operations functions in aviation, ground handling and tour operations.
Before Hawaiian, Snook served as senior vice president of customer service and also a member of the Episcale Corp advisory board.
