United Kingdom
United States
Asia Pacific
Huge power cut ruins 2020 celebrations at UK holiday park
Staff at an Away Resorts UK holiday park have apologised to guests after an 18-hour power cut ruined New Year’s Eve celebrations.
The power went off at 5.45pm on New Year’s Eve at Tattershall Lakes Country Park in Lincolnshire, leaving guests with no light, heating or hot water.
At 18.50, guests were informed power was resuming slowly across the park and were asked to remain in their accommodation rather than head out to the main entertainment area.
By 10.20pm, Tattershall Lakes said the fault could not be rectified that evening. It added: "If you can, we suggest that you head home, should that be possible, so that you can be more comfortable this evening as there will be no power."
Just after New Year, at 12.15am, the park said it would update guests at 7am.
It added: "We wish you all the best for 2020 and we are sorry for the final day of 2019 not being what any of us would have wanted."
At 11.30am on New Year’s Day, the park posted: "Power is now restored to a lot of the park systems, but there will still be intermittent ‘ons’ and ‘offs’.
Hundreds of disappointed guests took to the site’s Facebook page to complain. One described the stay as an ‘absolute disaster from start to finish’.
The mum of two young children said: "We have no gas, no electric, no light, no warmth. I asked at reception for a torch or candles. They had nothing to give us. We are relying on quilts from the caravan and phone lights, until they run out of battery…What a disastrous night for all involved."
Another said: "Good advice telling people to travel home at 10.40pm on NYE."
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
Abercrombie & Kent hails $500 million funding boost
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Gatwick braces for strike
Co-pilot faints, easyJet flight issues ‘red alert’