India issues rules for carrying disabled air travellers
Wednesday, 05 Jun, 2022
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India regulator Directorate General of Civil Aviation (DGCA) issued new draft guidelines for airlines carrying customers with disabilities.
It responded to the recent backlash over the ‘inappropriate handling’ of a passenger by Indigo, which was subsequently fined.
Airline should not refuse travel to any person on the basis of disability. If an airline believes the health or wellbeing a passenger will be adversely impacted in-flight, the passenger should first be looked at by a doctor.
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