Jet2 has announced a new partnership with SignLive.
This gives customers the option to have their telephone conversations translated into British Sign Language (BSL) in real time.
The free service means allows deaf or hard of hearing customers to have their conversations with Jet2’s Assisted Travel Team interpreted in real time by a qualified online BSL interpreter.
The interpreter relays the conversation via the SignLive app or web browser.
To use the service, customers can register with SignLive for free via www.signlive.co.uk.
Once they have signed up they can then call Jet2 in the UK, or while they are away, through the community directory.
The new partnership is part of Jet2.com and Jet2holidays’ Assisted Travel Service.
The service aims to ensure all customers who needs assistance can request and receive it with ease when they travel with the airline and tour operator.
Steve Wilson, Assisted Travel Manager at Jet2.com and Jet2holidays said: “Travel should be accessible to everyone, and we are constantly looking at how we make our flights and holidays as easy as possible for all.”
